Job Description Summary

Become part of a winning team and help to deliver the Green Energy transition.
GE Vernova would like to recruit a Lead Customer Application Engineer to work in our aftersales Service team.

GE Vernovas Power Transmission Service business is responsible for after sales support of our installed base of power transmission equipment from erection and commissioning through spare parts maintenance and repair to major overhaul and extension projects.

We are now looking for an experienced Customer Application Engineer to join our team and take responsibility for developing costing and securing new projects. Typical customers include Distribution and Transmission Network Operators and both Renewable and Conventional Power Generation Companies.

Experience of the power transmission industry and after sales service would be an advantage but enthusiasm drive and a proven track record of establishing customer relationships and trust are paramount.

Job Description

Roles and Responsibilities:

• Prepare tender offers aligned with scope of work and according to internal business processes.
• Engage with subject matter experts and key internal stakeholders (Project Management Field Service H&S Quality etc. to ensure that the full scope of work is considered.
• Ensure prices are established based on targetwinning price with a view on market conditions (competition customer budget).
• Support tender meetings and negotiations ensure clarifications / answers / presentations are provided to satisfy Customer requests and coordinate appropriate team to participate in Customer meetings.
• Applies a level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
• Uses prior experience and onthejob training to solve semicomplex tasks.
• Has access to technical skills and uses analytical thinking to develop solutions.
• Depending on deal size lead or assist with internal approvals and customer negotiations required to close the deal.
• Handover and launch the project to OTR (Order to Remittance) team.
• Ensure the CRM system is utilised and updated in a timely manner.
• Propose and implement tendering process improvement aiming at continuously improving the quality of the bid (reduce tendering slippage and enhance customer satisfaction).
• The successful candidate will be expected to develop knowledge of key business drivers their customers sales territory product lines markets and defined commercial processes.

Required Qualifications:

• Bachelors degree in electrical / mechanical engineering or proven experience of equivalent level.
• Previous experience with Tendering Will be required to generate cost analysis templates and produce customer proposals independently.

Experience & Characteristics:

• Good knowledge and experience developing costings.
• A working knowledge of typical UK forms of contract NEC FIDIC etc. would be an advantage.
• Involved at an early stage in project development with an ability to logically and systematically analyse problems develop options and understand and discuss GEs proposed solutions.
• Often working to tight deadlines the successful candidate will be able to engage with and to influence diverse stakeholders across the business to ensure their customers timescales are met.
• Strong oral and written communication skills are necessary to develop an understanding of customers needs to clearly communicate GEs offer and to communicate customers requirements and priorities to GE internal stakeholders.
• Responsible for securing their allocated target order intake an ability to develop relationships and influence at all levels within a customer organisation.
• High degree of IT Literacy (Excel PowerPoint Words MS project with excellent numerical skills.

Working Arrangements

Flexible working arrangements including a mixture of home and office working are available. A typical working week is likely to include 2 or 3 days in our Stafford office.

About GE Grid Solutions:

At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.

Why we come to work:

At GE Renewable Energy our engineers are always up for the challenge and were always driven to find the best solution. Our projects are unique and interesting and youll need to bring a solutionfocused positive approach to each one to do your best. Surrounded by committed loyal colleagues if you can dare to bring your ingenuity and desire to make an impact youll be exposed to gamechanging diverse projects that truly allow you to play your part in the energy transition.

What we offer:

A key role in a dynamic international working environment with a large degree of flexibility of work agreements

Competitive benefits and great development opportunities including private health insurance.

Additional Information