Product Owner

Lets talk about this role

In this role you will design and deliver simpler and more transparent processes with a reduction in associated handling costs across the endtoend customer journey as required.

This role is responsible for the realisation of the future state customer experience for members providers and agents. It defines superior customer experiences and participates in and drives the cross functional teams to deliver on that vision within our business unit.

You will achieve this through implementing technology; adopting contemporary and innovative best in industry processes; and establishing new agile ways of operating.

Lets talk about you

The successful candidate will have experience in a similar role working within a high performing resultsdriven Products team. You are an advocate for a productbased mindset customer centricity collaborating with others and using datadriven insights.

Furthermore were looking for:

• Previous experience in the product management/ownership space

• Systematic/processoriented thinking (lean operations project management etc.

• Experience leading teams in a complex environment with a track record of consistent quality and efficiency improvements

• Ability to influence others even without direct authority

• Demonstrated stakeholder/vendor relationship management skills

• Building coaching developing teams

• Proven analytical evaluative and problemsolving abilities

At nib we recognise that some people may only apply when their education skills and/or experiences are identical to what an employer is looking for in a candidate. Were always on the lookout for curious individuals who will add to the culture at nib Group so if this role resonates with you please apply!

Lets talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success we aspire to more prosperous and sustainable communities not only the creation of enterprise value. nib is a trusted health partner helping members and travellers make more informed healthcare decisions transact with healthcare systems and generally live healthier lives.

Were looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. Were committed to an environment where everyone has the autonomy and freedom to be their authentic selves every day.

Lets talk about diversity equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or would like this advertisement in an alternative format please contact us at

Lets talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. OurHubsare purpose built to support focused work connection and collaboration with peers. We provide a new starter benefit to set up a functioning home workspace. At nib were committed to creating a flexible working environment where youre free to be you.

Other benefits to support you at work (and play) include:

• Generous discounts on nib health and travel insurance products including 50 discount on employee health insurance

• The opportunity to give back to the community through paid leave for volunteering through nib Foundation

• Support your better health whatever that looks for you through our nib Well Program and corporate fitness discounts

• Access to our employee share plans shortterm incentive program and life and salary continuance insurance benefits

• Benefits to support our diverse workforce with 18 weeks paid parental leavefor all new parents regardless of carer status 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live learn and work.