Retail Associate
Retail Associate
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Job Description
Location: Etobicoke Ontario
Compensation: $18 $21 per hour
Employment Type: FullTime or PartTime
Key Responsibilities
Provide excellent customer service by assisting instore customers with purchases product inquiries and technical support
Process transactions including purchases returns and quotations for both individual customers and agencies
Conduct ballistic vest measurements for police officers and law enforcement personnel
Utilize Microsoft Excel Word and Shopify pointofsale system to manage sales and order processing
Maintain and respond to customer service emails and inquiries daily
Curate and create social media posts for product promotions sales and general company updates
Support the retail team by assisting with receiving orders and inventory control
Be flexible with work shifts including weekends and evenings to accommodate retail hours
Qualifications and Requirements
Previous experience in retail customer service or administrative support
Strong communication skills and a customerfirst mindset
Proficiency in Microsoft Office including Excel and Word and experience with Shopify or other pointofsale systems preferred
Familiarity with tactical gear law enforcement or military products is a plus
Must be a team player who thrives in a collaborative environment
Must not have a criminal record for which a pardon has not been granted and must be able to pass a police background check
About 416 Tactical
416 Tactical is a leading supplier of tactical gear apparel and equipment designed for law enforcement military personnel security professionals and outdoor enthusiasts. Founded by former police officers we understand the demands of the job and are committed to providing highquality products that help professionals perform at their best.
Our retail store and online shop serve as more than just a place to buy equipment we are a community hub for those who serve and protect. We take pride in offering a welcoming space where police officers security personnel and first responders can take a break grab a coffee and find the gear they need. With a dedication to service trust and expertise 416 Tactical is here to support those who keep our communities safe.
416 Tactical is committed to fostering an inclusive environment where everyone feels valued and supported. If you need accommodations during the application process contact us at We will work with you to meet your needs.
Required Experience:
IC
Employment Type
Full-Time
