Experience with development and implementation of Service Now ITSM/Service Desk modules Incident Management Problem Management Configuration Management Change Management Knowledge Management Service Level Management Catalogs
Experience with development and implementation of Service NowITOM modules Discovery Event management Orchestration
Experience with Business Rules Scripts UI Actions Workflow Dashboards all scripted aspects of the Service Now system
A fundamental understanding of ITSM ITIL or CMDB
Sri Talent Acquisition Specialist Nuway Solutions LLC
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