Customer Service French Bilingual
Customer Service French Bilingual
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Salary Not Disclosed
1 Vacancy
Job Description
Shift: MonFri between 9 a.m. 5:30 p.m. 8hour shift)
Hourly Rate: Starting rate up to $21/hour
Perks: Apply @ www.keystoneautomotive/careers to learn more.
- Potential for a hybrid workfromhome schedule! After 6month training period based on performance
- Indepth onsite training with Individual coaching to maximize your growth!
- Highly transferable sales and service skills
What can Keystone Automotive Operations do for YOU
KAO provides its employees with more than a job;we provide them with a career. Our company believes in offering its employees the opportunity tolearnandgrowusingcompetitive training programs coaching communication and collaboration.This empowers our employees further allowing them to pursue both functional and upward mobility within the company. Keystone Automotive Operations also offers:
- Benefits Package:Medical Dental Vision & Employee Assistance Programs
- Strong 401K with generous company match
- Paid Time Off & Paid Company Holidays
- Employee Referral Bonus:Eligible to make referrals immediately after first day
- Tuition Reimbursement
- College Scholarships for Employee Dependents
- Employee Discount Program
- Teambuilding Events: Past events include baseball games amusement parks concerts (Whatever the event free food is usually involved!
- And More!
Who is Keystone Automotive Operations
We are the leading distributor of specialty automotive and RV aftermarket parts and accessories and we have developed a culture of family that has allowed our business to grow across the globe.
With our more than 2000 employees we strive to reflect this culture by living our values ofCommitment Customer Service Integrity Leadership Teamwork & Fun. Through these values weve been able to provide our employees with the tools they need to succeed. Thats because when you succeed we succeed at our goal ofdelivering the products that people need when they need them!
Your Role with Keystone Automotive Operations
Keystone Automotive Operations Inc. is currently looking to hire enthusiastic Customer Service French Bilingual Representatives for our Exeter PAlocation. DO NOT let our company name scare you!No automotive or RV experience required only a deep desire to LEARN!
Responsibilities Include
- Incoming contact (call & email) response with our established customers (NOT retail customers)
- Service call resolution or escalation includes providing order and delivery status
- Work with other departments/teams thirdparty carriers and suppliers to provide solutions to customerfacing issues or questions
- Use of selling techniques to drive additional sales
- Perform all tasks to specified standards and metrics on a consistent basis
- Ability to fluently read write & speak both French and English
- Energy enthusiasm & empathy towards our customers
- The ability to relate to our customers and help them solve problems
- Punctuality and attention to detail are critical
- A calm demeanor but with the confidence to offer customers a better solution when necessary
- A desire to grow professionally
- Computer proficiency
- High school degree or equivalent
- Sales or customer service experience especially in a contact center environment
Employment Type
Hourly
