Unit Secretary - MedSurgTele 3rd Flr - Per Diem Days
Unit Secretary - MedSurgTele 3rd Flr - Per Diem Days
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1 Vacancy
Job Description
If you are interested please apply online and send your resume to
POSITION SUMMARY
The Unit Secretary performs a variety of general clerical and nonclinical patient duties facilitates communication expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor the Unit Secretary has accountability for the responsibilities listed below. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King Jr. Community Hospitals strategic plan and the goals and direction of the quality and performance improvement process activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Demonstrates positive interpersonal relationships with patients visitors other hospital departments and unit staff.
- Role models the hospitals patient satisfaction efforts when interacting with patients visitors and colleagues.
- Answers the telephone provides courteous assistance the correct persons are summoned messages are recorded with the date time message and person calling.
- Answers patient call system promptly; designates level of care requested (licensed or nonlicensed) on nurse call system; sends alert to respective care givers phone; and patient receives response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service.
- Participates in the ADT process: makes sure room is ready for next patient; aware of 30day readmissions; makes sure appropriate paperwork is ready for patient transfers; and discharges patients to the lobby.
- Coordinates with Care Management concerning admissions transfers and discharges and notifies hospitalist if needed.
- Aware of planned state orders in Cerner.
- Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations.
- Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room call light use TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors.
- Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits.
- Makes hospitality rounds every shift (HCAHPS survey).
- Makes unit rounds to check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs.
- Stock isolation ante rooms.
- Maintain inventory of unit property.
- Nurses station workroom supply room equipment storage and multipurpose rooms are kept tidy and free of clutter.
- Participates in unitbased initiatives that promote patient safety and support customer service goals.
- Aware of Watson Model of Care including key elements of Caring Competence Communication and Commitment.
- Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits.
- Upholds professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff.
- Any other duties as assigned by the Clinical Unit Supervisor or Nurse Manager.
POSITION REQUIREMENTS
A. Education
- High School Diploma or G.E.D. Equivalency
B. Qualifications/Experience
- Minimum of 1 year working as a Unit Secretary in an acute care hospital preferred.
- Strong office skills as well as interpersonal skills will be considered.
C. Special Skills/Knowledge
- Basic computer skills
- Current Basic Life Support (BLS)
- Experience with an Electronic Medical Record preferred.
Employment Type
Grant
