Customer Service Administrative Assistant

HireLiving

Posted on : 07-04-2025

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1 Vacancy

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Job Location

Buford, GA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 07-04-2025

Job Description

Our client is a locally based 40year familyowned wholesale and retail manufacturer specializingin custom building materials based in North Gwinnett GA who prides itself on delivering high quality customer service precision craftsmanship and friendly knowledgeable staff.We are seeking a skilled Administrative Assistant/Customer Service representative for the upscale showroom to join the team. The person in this role will be responsible for inhouse sales support proactive high level customer service pursuit of sales from assigned reps customer baseanswering the phones and general clerical work in our front office.Benefits Competitive base pay Employerpaid Dental and Life Insurance Lowcost Medical Insurance Plan 88 Hours PTO Yearend bonus Familyoriented culture with quarterly team events Growth and Career path opportunitiesEssential Duties Provide exceptional customer service by greeting and assisting customers as they arrive. Help walkin customers with information quotes and product selections for showersshelves mirrors and more. Support customers with paperwork payments and hardware during order pickups. Efficiently answer and route phone calls to the appropriate departments. Promptly follow up on voice messages to ensure all customer inquiries are addressed. Proactively schedule customer appointments and create lead sheets and repair ticketsincluding processing payments when necessary.Required experience One or more years of experience in a customer service role. Familiarity with basic computer technology and systems. Skilled at multitasking balancing phone calls customer assistance and administrativeduties with ease. Able to work effectively with diverse personalities and foster positive relationships. Thrives in a fastpaced environment staying focused and productive under pressure.Contact

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

HireLiving

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Customer Service Administrative Assistant

HireLiving

Job Description

Employment Type

Company Industry

Key Skills

About Company

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