Guest Services Representative
Guest Services Representative
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Job Description
Are you a people person with a passion for providing exceptional service Holiday Inn College Drive Baton Rouge is looking for a Guest Services Representative to join our team in beautiful Baton Rouge LA. As part of our welcoming team youll be the face of our hotel ensuring guests have a memorable stay from checkin to checkout. With a competitive hourly salary of $14 $16 youll have the opportunity to showcase your customer service skills in a fastpaced environment. Join us in creating a warm and inviting atmosphere where every guest feels valued and cared for. Apply now and be part of our hospitality family at Holiday Inn College Drive Baton Rouge.
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Assist guests with checkin and checkout procedures efficiently and accurately
- Respond to guest inquiries and provide information about hotel facilities and services
- Handle guest requests and complaints promptly and in accordance with hotel policies
- Maintain a clean and organized lobby area to enhance the overall guest experience
- Excellent verbal communication skills
- Computer skills
- Problemsolving skills
- Active listening skills
- Personal accountability skills
Required Experience:
Unclear Seniority
Employment Type
Full Time
