Senior Specialist Social Media Community
Senior Specialist Social Media Community
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$ 102000 - 120000
1 Vacancy
Job Description
The Company Youll Join
Carta develops purposebuilt software that transforms traditional accounting into a powerful growth engine.
Cartas worldclass fund administration platform supports nearly 7000 funds and SPVs and represents nearly $130B in assets under management in venture capital and private equity.
Trusted by more than 40000 companies Carta also helps private businesses in over 160 countries manage their cap tables valuations taxes equity programs compensation and more.
Together Carta is setting a new standard as the endtoend platform for private markets. Our bestinclass solution for fund management seamlessly integrates investor and portfolio company insights via a suite of tools designed groundup to support the strategic impact of the fund CFO.
For more information about our offices and culture check out our Carta careers page.
The Problems Youll Solve
At Carta our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As aSenior Specialist Social Media Community youll work to:
- Actively manage Cartas online communities responding to comments messages and mentions swiftly and strategically.
- Foster relationships with our social followers customers and industry influencers (startup founders venture capital firms and private equity leaders) as we launch a brand advocacy program.
- Monitor online conversations about the brand competitors and industry trends sharing insights with internal teams to inform marketing strategy.
- Partner with marketing community events and customer success teams to align messaging and campaigns.
- Collaborates with the Office of the CEO to identify trendlines of social activity.
- Work with customer success to optimize issue resolution on social media establishing and maintaining an industrystandard SLA and establishing a triaging system.
- Support launches events and initiatives through tailored social campaigns.
- Track and analyze social media KPIs to measure success and ROI.
- Monitor and measure trending brand conversations sharing insights with internal teams.
- Generate performance reports with actionable insights and recommendations.
- Schedule and publish engaging and onbrand content across Cartas brand social channels on LinkedIn X Threads YouTube and Instagram.
- Leverage analytics to inform content types posting cadence and campaign optimizations.
The Team Youll Work With
Youll be joining our Marketing Communications team. As theSenior Specialist Social Media Community youll play a pivotal role on the Carta Communications team in shaping our online presence driving engagement and fostering a vibrant community of customers partners and industry leaders. You will report to our Senior Manager Social Media and work crossfunctionally to align content with marketing product and customer success goals ensuring consistency and creativity across channels.
About You
Experience:
- At least 3 years of proven experience as a Social Media Community Manager or similar role recommended.
- Experience managing social media communities for B2B or SaaS brands is highly desirable as is experience working for brands with multiple target audiences.
- Some knowledge of private equity or venture capital is preferred.
Skills:
- Strong understanding of LinkedIn X YouTube Threads and Instagram platforms including trends and best practices. Interest in learning emerging platforms (i.e. Bluesky).
- Proficient in social media management tools like SproutSocial (preferred) or Hootsuite for community management monitoring reporting and publishing.
- Exceptional written and verbal communication skills with a knack for storytelling.
- Ability to analyze data and translate insights into strategic decisions.
Attributes:
- Social media native. You enjoy spending hours monitoring social feeds engaging with followers and influential accounts.
- Cool under pressure and skilled at deescalation. You are levelheaded plan ahead think fast and can maintain a friendly helpful online voice.
- Proactive creative and adaptable mindset. You look for new problems to solve new ways to solve them and welcome a fastchanging environment.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Collaborative and skilled at building crossfunctional partnerships.
At Carta youre not just an employee. Youre a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful relentless unconventional and kind; representing Cartas Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.
Salary
Cartas compensation package includes a market competitive salary equity for all full time roles exceptional benefits and for applicable roles commissions plans. Our minimum cash compensation (salary commission if applicable) range for this role is:
- $102000 $120000 in San Francisco CA
Final offers may vary from the amount listed based on geography candidate experience and expertise and other factors.
Disclosures:
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed please connect with the talent partner via email.
- Carta uses EVerify in the United States for employment authorization. See the EVerify and Department of Justice websites for more details.
Interested in data privacy Check out our policies on Privacy and CA Candidate Privacy.
- Please note that all official communications from us will come from an @carta or @cartaexternal domain. Report any contact from unapproved domains to
Required Experience:
Senior IC
Employment Type
Full Time
