Inside Sales Representative

At Too Good To Go we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10 of greenhouse gas emissions come from food waste and loss.

Through our marketplace app we connect businesses that have unsold surplus food with consumers who can buy and enjoy it at of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app we create educational tools explore new business solutions and influence legislation to help reduce food waste.

In this role you will make a direct positive contribution to our mission every day. As part of the launch team in Australia the journey promises to be exciting as you will be part of changing the conversation around food waste in Australia and establishing the Too Good To Go brand in the minds of customers and food businesses.

Were growing fast: Our community of 111 million registered users and 237000 active partners across 19 countries have together already saved 410 million meals from going to waste avoiding almosttonnes of CO2e!

In 2023 Too Good To Go was recognised on Fortunes acclaimed Change the World list named as one of Deloittes Best Managed Companies and won a coveted Cultural Impact Award at the annual Apple App Store Awards.

Were looking for an Inside Sales Representative to join the Sales team at Too Good To Go in Melbourne.

Your mission

As an Inside Sales Representative you are in charge of turning interest into passion: contact all stores as fast as possible and sell Too Good To Go to turn everyone into an ambassador! You are responsible for sharing our values with all new partners: first impressions count.

Youll be at the forefront of our expansion efforts across Australia engaging with restaurants cafes convenience stores and bakeries who have shown interest in Too Good To Go showcasing the benefits of joining our platform.

Through phone calls emails and other messaging youll help support inbound stores in completing their sign up going love on the platform and paving the way for impactful partnerships.

Your focus will be on closing inbound sales and when the business need arises you will also conduct outbound calls.

The stores you sign up and support to make their initial Too Good To Go experience positive will continue their foodsaving journey long into the future meaning you will build your own personal legacy within the company and our mission.

This role will be based in our Melbourne office in Southbank.

In a nutshell:

• Negotiation and persuasion: you educate and empower stores that have reached out to us to join Too Good To Go and fight against food waste together.
• You will be an expert in converting and developing partnerships and will optimise new sales processes sales coaching data analysis and find synergies with other teams.
• Powerful communication: You will deliver the value of the Too Good To Go and our benefits to potential customers establishing relationships and building strong rapport
• Effective selling: you will use customer service techniques to identify store needs and curate the best setup for them
• Successfully onboard and train the stores and their employees to set them up for long term success in using our platform
• Follow up with the stores: you will keep the relationship with the store for 4 weeks to make sure they are fully set up to enable them to hit the ground running and maximise their impact.
• This role is office based youll maintain a high volume of calls and communication with stores achieving monthly sales targets

You will be a great fit if

• You have experience working within a sales environment especially over the phone
• Youre a fantastic speaker (and listener) with the ability to quickly connect and establish a relationship with potential partners bakeries restaurants cafes and more
• You have zero fear of the phone and the tenacity to keep trying when things get tough
• Youre rigorous and organised: you prioritise well and keep track of your pipeline
• Youre datadriven have experience working with a CRM and have basic knowledge of Excel.
• Youre independent: you know how to schedule your time to help you juggle multiple projects
• Youre a team player and know how to create synergy with other areas of the business to help fight food waste together
• You have full Australian working rights (no working holiday visas)
• Outside of the visa if you dont meet 100 of the qualifications outlined above tell us why youd still be a great fit for this role in your cover letter!

We recognise that every individual has a unique background that brings value so we dont require the following specific experience but it would be nice if you have:

• Experience in a sales role where you have pitched and closed opportunities over the phone
• Experience coldcalling demonstrating the resilience and motivation to achieve high call volumes
• Experience managing your own sales pipeline and prioritising data based on insights. Having worked with Salesforce is a plus but any experience using a CRM tool will be useful.

Our values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer

• A rare opportunity to work in a social impact company (and certified B Corporation! where you can see real and tangible impact in your role.
• The unique opportunity to join the pioneering team leading the expansion of a proven food surplus marketplace into Australia
• Working alongside an international community of users partners and 1100 colleagues across 17 countries that are on the same important mission.
• Personal and professional development opportunities in a fastpaced scaleup environment.
• An inclusive company culture where you can bring your authentic self to work
• Most of your time will be spent in the office with the team or out in the field talking to prospective partners but we do offer flexibility to work from home as well.
• A strong valuesdriven team culture where we celebrate successes and socialise with colleagues

Benefits

• 20 days of annual leave plus additional 5 days p.a. after 6 months of employment
• 10 weeks parental leave at full pay available to all natural and adoptive parents after 6 months
• Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity
• Learning career development and performance recognition programs because hard work should never go unnoticed
• Access to Employee Assistance Program & regular care conversations so you can bring your best self to work

A little more about us

https://www.news.au/lifestyle/food/eat/aussiesravingabout10toogoodtogosurprisebags/newsstory/dc1f2f605840d6758a2c0c667ae4e9bf

Job Ref: #LIRS1

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission its only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when were allowed to be ourselves and were committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications merit and business need. If you need reasonable accommodation at any point in the application or interview process please let us know.