IT Solutions Architect
IT Solutions Architect
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Position Summary:
The IT Solutions Architect is responsible for identifying and understanding customer requirements to successfully integrate ILs IT Solutions. This includes but is not limited to connectivity interfacing cybersecurity and workflow starting with presale to golive by providing technical leadership expertise and guidance related to the workflow design and implementation of these solutions to enable business objectives.
Generate design to address customer needs work with appropriate stakeholders to ensure Implementation team understands requirements and delivers successful solutions.
Responsibilities
Key Accountabilities:
Essential Functions:
- Provides presale consulting design implementation and golive support to current and potential customers
- Performs detailed analysis of customer clinical and IT environment to understand workflow and functionality to determine configuration needs
- Collaborates with Sales & Applications Consultants to design customer solutions
- Plans creates designs and presents IT solutions workflows network architecture diagrams drawings and visual communication(s) to customers and internal stakeholders for review and approval
- Serves as voice of the customer liaison with internal stakeholders
- Provides escalated onsite support as requested by IT Solutions Manager
- Provides Project Management support during solution implementation
- Responsible for ensuring all security clearances and documents are completed and provided to customers within defined timeframe
- Understands gaps proposes mitigation plans and escalates as required to ensure complete customer satisfaction.
- Ensures designs are in compliance with all regulatory policies procedures and records
Secondary Functions:
- Other duties and responsibilities as assigned by IT Solutions Manager
Budget Managed (if applicable):
N/A
Internal Networking/Key Relationships:
To be determined based on department needs to include interactions such as:
- Commercial Operations Organization Implementation and Project Team
- Marketing IT Solutions
- Client Services
Skills & Capabilities:
- The ideal candidate for this position will exhibit the following skills and capabilities:
- Strong interpersonal and communication skills both verbal and written
- Ability to author documents diagrams and presentations
- Ability to communicate across all levels of an organization (Clevel to support level staff). Comfortable communicating with and influencing customers internal teams and senior leadership
- Ability to work in a regulated environment
- Ability to work under own initiative /selfmotivated
- Demonstrated ability to solve complex technical challenges
- Adaptability; ability to manage workload and competing priorities
- Highly Collaborative; ability to work crossfunctionally with multidisciplined teams
Qualifications
Minimum Knowledge & Experience Required for the Position:
Education:
- Bachelors degree in Information Technology Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered.
Experience:
- Minimum of five years experience in customer facing/support role within medical device or healthcare field
- Familiarity working in a health care setting or equivalent experience practical experience as a Systems IT Analyst or related IT field preferred
- Project Management experience desirable.
Additional Skills/Knowledge:
- Expert knowledge of cybersecurity keeps current within industry trends and mitigation preferred
- Working knowledge of the health care industry preferred
- Experience with industry relevant interface technologies and protocols such as: Interface Engines IT Security Connectivity Databases ADT/POCT Devices
- Language: Fluency in English required
International Mobility: Required:
- No
Travel Requirements:
- Up to 50 of time
Employment Type
Full-Time
