Workday Administrator
Workday Administrator
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Job Description
ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a communitydriven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections our colleagues and our community. And we accept all kinds.
Gamechangers innovators cultureloversand humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference.
Curious Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Workday Administrator is responsible for supporting the implementation maintenance and overall administration of our HRIS platform in areas such as HCM payroll talent attendance benefits compensation and people analytics. This role works in partnership with crossfunctional teams to ensure our HRIS platform provides a smooth endtoend experience for all colleagues.
Essential Duties and Responsibilities:
- Provides support to crossfunctional teams with a high attention to detail
- Researches analyzes and documents findings
- May influence others within the Information Technology team through the explanation of facts policies and practices
- Builds and monitors Workday generated alerts and reports
- Creates custom dashboards with actionable insights based on management level
- Administers and manages all rolebased permission assignments and automated permissions
- Develops and administers workflows to help support business processes
- Assists with monitoring connections to existing systems integrated with Workday
- Uses Workday PRISM to unify crossplatform data
- Maintains system configuration data audits and releases of new functionality for Workday
- Responds to situations that arise and resolves technical system issues while also making recommendations for improvements
- Maintains system setup and design including business processes and reporting inbound and outbound data interfaces/integrations and dashboards
- Configures and maintains security profiles for employees across all companies/locations
- Ensures compliance and gathers necessary security policies documenting proper internal security controls
- Partners with crossfunctional teams on the adoption of Workday major releases identifying the impact and enhancement opportunities associated with a new release and communicating appropriately as needed
- Reviews and recommends optimization efforts based on system usage
- Provides technical guidance and training to colleagues in varying departments and levels
- Leads and participates in system integration testing including overseeing and/or developing test scenarios and analyzing the effectiveness and functionality of new configurations to ensure all requirements are met
- Develops functional configuration for new modules and/or updates and enhancements to the existing modules
- Leverages Workday Community and experiential knowledge to resolve complex escalated issues
Knowledge Skills and/or Abilities Required:
- Ability to work independently on projects and processes with general supervision
- Practical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirement
- Strong analytical and problemsolving skills with a strong focus on attention to detail
- Ability to work constructively and independently under stress and pressure in a fast paced multitasking environment
- Ability to interact positively and openly with colleagues and external business contacts with strong verbal and written communication skills
- Ability to manage competing priorities and multitask while producing high quality work
- Ability to operate collaborate and partner with colleagues across the organization regardless of level
- Ability to work effectively with global teams while addressing the challenges of remote communication
Educational/Vocational/Previous Experience Recommendations:
- Bachelors degree in related field or equivalent business experience
- 3 years of relevant experience
- Experience administering multiple Workday modules
- Preferred: Workday Pro certification
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 010 travel may be required
ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex (including pregnancy) sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military/veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process please contact us at or.
Required Experience:
Unclear Seniority
Employment Type
Full Time
