Systems Engineer - Honolulu
Systems Engineer - Honolulu
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SEs (Systems Engineers) focus on project work escalations and mentorship for our Systems Administrators. They set the example for our Core Values (listed later) for the service desk.
The SE role is for technicians who have mastered firsttier support to the point that theyre already thinking about potential fixes before they even finish reading a ticket.
If everything below appeals to you apply and come ready to impress us.
Why work at Intech
With 30 years under our belt Intech has come up with a set of core values that guide our company.
- People First (people matter to us both in our office and in our clients offices)
- Accountability (we take ownership and responsibility for our work)
- Teamwork (no one can have a good day if anyone is having a bad day)
- Humor (were funny... or at least we think we are)
- Growth (if were not growing were falling behind)
SEs are at a point in their career where they might be considering whether to continue on a technical track or move on into senior roles. Intech can help you get better at what youre doing or help you get wherever else you may want to go.
Requirements
What do I need to bring to the table
First and foremost be a good person. In line with the Core values above SEs are excellent teachers of technology both to clients and to other techs at Intech. They also take complete ownership of projects from quoting to deployment. SEs are confident enough to methodically troubleshoot any issue but humble enough to admit when they need help. Successful SEs are IT nerds at their core. They tinker on their own time either for fun or so they can show off by knowing stuff before anyone else in the office. If they run into something they dont know how to do on a Friday they come back on Monday knowing how it works because they spent Saturday labbing it out at home.
At least a couple standard MSP certifications are required: any certs related to Microsoft servers Azure/M365 CompTIA Network Security. Cisco certifications are definitely nice to have but were not primarily a Cisco shop so if youre on the fence about what to take Azure/M365 is a more desirable route.
We are also fanatical about keeping good ticket notes and documentation. If you get excited documenting annoying issues so the next tech doesnt have to relive your pain then welcome.
A valid drivers license and car are also required for the position for planned and unplanned onsite visits.
Technical Mumbo Jumbo
The ideal SE candidate will have deep handson first person experience with most of the following.
Standard networking concepts (DNS DHCP routing subnetting VLANs)
Virtualization (VMware HyperV)
SAN/NAS highavailability technologies
Windows domain stuff (Active Directory Group Policy DFS etc.
Windows Domain Controller migrations
Microsoft Remote Desktop Services (RD Gateway RD Session Hosts etc.
Cryptography (SSL/TLS certs symmetric and asymmetric encryption hashing algorithms etc.
Scripting (Powershell preferred) automation with MSP tools in general
Automation using REST APIs
Email/spam security (SPF DMARC DKIM)
Sitetosite and client VPNs (Sonicwall preferred)
Wireless including WPAEnterprise with RADIUS
Office 365/Microsoft 365 migrations and management
Multifactor providers (Azure MFA Duo)
Server hardware quoting and troubleshooting (were a Dell shop)
Cybersecurity and compliance tools deployment for NIST/CMMC
Benefits
Whats in it for me
Medical drug dental and vision coverage
401K
Paid vacation
Quarterly company outings
Twelve paid holidays per year
Quarterly performance reviews
Monthly cell phone allowance
Paid parking downtown
Training and certification incentives to help you grow and make more money
Employment Type
Full-Time
