Innovation Manager
Innovation Manager
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Job Description
Role Summary
- Responsibilities: By stepping into Costello Medicals first Innovation Manager role you will be responsible for spearheading the development of the companys digital innovation strategy as well as driving a companywide culture of creativity and idea generation ensuring alignment with overall business goals
- Salary: 60000 to 65000 per annum depending on your previous experience
- Benefits: Discretionary profit share bonuses paid twice per year hybrid and flexible working options generous holiday allowance private medical insurance critical illness cover income protection full funding for external training and more
- Role Type: Fulltime permanent
- Start Date: We are currently recruiting for start dates throughout 2025 including April and May. We can also consider applications from those seeking a deferred start date later in the year. You will be asked to state your availability on your application form
- Application Deadlines: Whilst there are no set application deadlines we strongly recommend applying as early as possible. The role will close when a suitable candidate is found
- Location: This role is available in our Global Headquarters in Cambridge as well as our London office
About the Role
In 2021 Costello Medical launched its own inhouse Technical Innovation and Development (TechDev) Team dedicated to creating and developing innovative products and services that deliver exceptional value to our clients and enrich the services our workforce is able to offer. Blending the power of software development automation and research the TechDev Team drives the application of technology improving the customer experience streamlining client project outcomes and enhancing efficiencies in professional service delivery across the company.
Due to the companys continued growth as well as our commitment to modernising our services and proactively competing in the market we are excited to introduce our very first Innovation Manager role. This pivotal role will not only spearhead the advancement of our digital innovation strategy but also drive a culture of innovation across the entire workforce. As a focal leader the Innovation Manager will play a key role in encouraging companywide creativity and idea generation embedding sustained innovative practices and thus ensuring we continue to deliver the best possible service to our clients.
By collaborating closely with internal project teams and external clients as well as conducting effective market research and competitor analysis you will help to identify novel technical solutions and support the entire software development lifecycle; this will include ideation and feasibility assessment product rollout commercialisation adoption and evaluation. Keeping abreast of the latest industry trends you will ensure all products developed inhouse are among the most effective and cuttingedge on the market.
Key responsibilities will include:
- Leading Digital Innovation Strategy: Spearheading the development of the companys digital innovation strategy in partnership with company leadership ensuring alignment with overall business goals. This will include engaging with clients understanding their needs and maintaining awareness of the competitor landscape
- Fostering an Innovative Culture: Collaborating with the Leadership Team to establish incentives organisational designs and capabilities that nurture innovation across all divisions. This will include providing constructive challenge to enhance companywide creativity and idea generation
- Guiding Product Commercialisation: Oversee the lifecycle of internal software development acting as an expert advisor to product owners from ideation and feasibility assessment through to development rollout and continued product maturity
- Promoting and Commercialising Products: Leading external promotion and commercialisation strategies incorporating insights from key stakeholders
- Driving Technology Adoption:
- Supporting product owners in delivering the strategic direction of the software communicating key strategies to relevant stakeholders and ensuring a cohesive approach
- Evaluating product adoption to determine if business requirements are met collaborating with the TechDev team to establish suitable metrics for assessment
- Encouraging product usage across relevant teams and identifying where process or tool changes may offer benefits
- Establishing KPIs: Developing KPIs for companywide involvement in innovation activities reporting your findings and recommending actions to company leadership to ensure all teams are accountable for idea generation and sharing
- Prioritising Requests and Solutions: Working with the Leadership Team and TechDev to prioritise company requests and seek alternative solutions when necessary
- Staying Ahead of Industry Trends: Keeping informed about innovative solutions and products across the sector to support product ideation prioritisation and adoption
Hybrid Working Policy:We believe that having facetoface time in the office holds many benefits and is central to ensuring that the community we have created where people have a workplace they belong to and feel part of is never lost. At the same time we recognise that homeworking can improve work life balance reduce commuting times and costs and provide the opportunity to juggle personal commitments.
Therefore we offer flexible working arrangements that allow our colleagues who have passed probation to work from home up to half their time measured across a 2week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home 1 day per week.
Career Profile
We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications market access and health economic and outcomes research. We work with a wide range of clients including the industrys most successful pharmaceutical and medical technology companies patient and public health bodies and charitable organisations. We have been listed on the Top 100 Best Companies to Work For list since 2017 as well as receiving B Corporation Accreditation in 2022. Please click here to learn more about us our work and our mission: About You We are looking for an ambitious and proactive leader who thrives on embracing new challenges and fostering a culture of innovation across our global services. With an entrepreneurial mindset a strong aptitude for technical innovation and an unwavering commitment to upholding the highest standards of quality you will demonstrate a genuine passion for delivering exceptional service to clients and internal colleagues even in a demanding and fastpaced environment. You will be committed to inspiring change and improvement challenging yourself and others to think differently and embracing innovative solutions. The successful candidate will have a strong business sense to drive the expansion of our technical capabilities fostering a working environment that encourages innovation and continuous improvement. You will also be highly collaborative demonstrating effective communication skills that enable you to nurture a forwardthinking mindset across the company. Essential requirements for the role are: Alongside our awardwinning company culture where every team member is celebrated respected and has their voice heard we are proud to offer a comprehensive benefits package that includes: Please click here to learn about our full reward package and the other benefits of working for Costello Medical: The Application Process You are required to submit your CV and a cover letter via our online application form. In your cover letter you must explain why you think you would be suited to the role and why you would like to join Costello Medical with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Our recruitment process then begins with a telephone interview conducted by a member of the Talent Acquisition team. Following this you will be invited to an initial online interview with members of our Technical Teams. If successful you will be asked to attend a final interview in our office with senior members of our Technical and Scientific Teams which includes a presentation you can prepare for in advance. Please note that the successful candidate may be required to undergo security/background checks and any employment offer will be conditional on the results of these. Our standard recruitment process lasts around 1 month however this can be adapted if necessary. As an equal opportunity employer we are committed to fostering a diverse and inclusive workforce and throughout the recruitment process there are a number of reasonable adjustments we can provide. Please click here to learn more. Please note that whilst we embrace AI to innovate and improve processes your role may involve confidential data that cannot be uploaded to AI. Therefore it is important for us to assess your own skills and abilities so we recommend that you do not rely solely on this technology to generate any application materials. Please note that this role does not meet the eligibility criteria for visa sponsorship and you will therefore need the right to work in the UK independently from the company. Required Experience: Manager
Benefits What We Offer
Visa Sponsorship
Employment Type
Full-Time
