Splish Splash Dispatcher
Splish Splash Dispatcher
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Salary Not Disclosed
1 Vacancy
Job Description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
We are currently looking for a:
Splish Splash Dispatcher
Roles & Responsibilities:
General Communication:
Operates a radio console and paging system; receives and transmits radio messages; broadcasts pertinent information as required.
Receives and transmit park transmissions via TwoWay Radios
Operates a telephone console; receives and relays messages; directs requests for assistance for security law enforcement and EMS to the appropriate agency; prioritizes calls for service and dispatches in an appropriate order.
Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system.
Inputs data into the computerized dispatching system to produce information for mandated and management reports; enters information into the computer; performs tests of emergency communications equipment.
Retrieves online data and paper file information from a variety of sources and relays information to the appropriate destination.
Receives and directs messages inquiries and information requests from the public to the appropriate source.
Performs administrative duties as needed using a variety of office equipment that includes PC Windows software email faxes word processing software copiers time clocks paper shredders and all other software or databases required for reporting or record maintenance.
Follow standard operating procedures for the park location as well as Parques Reunidos/Palace Entertainment.
All other duties assigned by leadership.
Pay Rate: $19.50
Emergency Services:
Contact local law enforcement personnel when circumstances warrant.
Report and dispatch on security incidents and threats
Oversees and report on security surveillance
Maintains and review security records; periodically report on trends anomalies and concerns
Maintains accurate and professional communications with emergency responders during emergencies.
Assists with developing incident reports for emergencies.
Education and Experience:
High School diploma GED or equivalent; Equivalent work experience will also be considered
1 year of previous experience as a dispatcher highly desired
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays
Must have reliable transportation to and from your scheduled shift
Ability to address multiple tasks and priorities in a fastpaced environment
Ability to effectively and accurately communicate with external first responders and emergency personnel
Ability to operate a variety of electronic equipment such as cameras twoway radios walkietalkies and/or personal computers
Must possess excellent observation interviewing listening and notetaking skills
Must have the ability to safeguard confidential park information
Must have the ability to always remain alert and vigilant
Must be proficient in the use of Microsoft Office applications including Excel Word SharePoint and Outlook
Must possess effective interpersonal skills needed to tactfully deal with other
people (both public and employees) and handle tense situations in a calm and professional manner
Ability to read and comprehend fine print on documents and computerized screens
Ability to understand and carry out verbal and written instructions
Must possess strong attention to detail needed for accurate data entry report writing and verbal communication
Physical Requirements:
Ability to remain sedentary for extended periods of time throughout the entirety of the shift
Frequent sedentary motion while sitting and utilizing computer cameras or communication equipment
Ability to stand or walk long distances throughout the park when needed
Ability to occasionally stoop twist kneel bend squat or reach above shoulders
Ability to carry push pull lift and hold objects weighing 30 pounds or more
Ability to see details of objects that are more than a few feet away
Working Conditions:
This role will be predominantly based in an office setting with some exposure to all other indoor and outdoor park environments
Fastpaced environment with constantly shifting priorities and challenges
Subject to constant repetitive motion
Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Splish Splash is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Splish Splash employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to crosstrain and learn unique skills across various departments
- Free admission to Splish Splash and all Palace Entertainment parks on your days off
- Invitations to exclusive companysponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash Apply today!
Do not miss the chance to spark your career now!
Employment Type
Full Time
