Partner Manager - Italian Speaker

More than 300 million customers shop in Amazons store and every day customers browse purchase and review products sold by thirdparty sellers right alongside products sold by Amazon. Since 2000 Amazon has offered this virtual shelf space to individuals and companies of all sizes helping them reach hundreds of millions of customers build their brands and grow their business. Fastforward to the present day and these thirdparty seller products account for more than half of all units sold in our store.

With increasing complexity of todays ecommerce and rise of opportunities the Strategic Account Services (SAS) program aims to leverage the full potential of each Amazon Seller in our Marketplace. These sellers span a wide range of categories from fashion to consumables. Our team provides leadingedge strategic consultancy using a datadriven collaborative and customerfocused approach to support our Sellers to achieve their goals. Our holistic service offering addresses advice on all facets of the Amazon Marketplace including topics such as International Expansion Portfolio Optimization Fulfillment Strategy Product Presentation Promotions Advertising Strategy and Brand Building. In parallel to this strategic support all integrated Sellers receive enhanced operational support by a separate team.

Are you a driven analytical problemsolver looking to kick start an exciting career in business development
The Amazon Strategic Account Services Services (SAS) team is seeking a Partner Manager in Milan. As a Partner Manager you will be responsible for recruiting and onboarding Sellers to this new service as well as strategically consulting your own portfolio of Sellers independently. Your mission will be to develop customized sales pipelines as well as to support and drive your Sellers business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together. In addition you will use your analytical knowhow to proactively identify untapped potential of each Seller.

Key job responsibilities
Craft compelling value propositions to onboard new selling partners via phone calls and leveraging datadriven insights to identify growth opportunities
Track and report on business development results to identify areas of improvement and use CRM tools such as Salesforce to track pertinent account information and sales progress as well as forecast and priorities to meet or exceed quarterly enrollment targets.
Represent the SAS program to Selling Partners at internal and external events.
Seller Management: Simultaneously manage a portfolio of Sellers to develop individual strategies manage timelines expectations and owning communications.
Business Analyses & Consultancy: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and use your comprehensive Amazon knowledge to leverage our solutions for Sellers objectives. Consult your Sellers on opportunities derived and potential business impact.
Support : Be a proficient sparring partner to your Seller guiding the of strategic plans answer adhoc questions and help overcome subjectspecific challenges that appear along the way.
Build relationships: Gain the trust of each managed Seller by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders. Dedicate time to educate each Seller about Amazons solutions and news to enhance each Sellers knowledge about selling on Amazon.
Business Reviews: Prepare and present performance deep dives to facilitate discussions around business progress current challenges and strategic plans with your Seller.


For this position we expect:
Fluency in Italian and English
BA/BSc degree or equivalent
Experience in sales or account management in ECommerce retail technology SaaS or software
Strong analytical skills including Microsoft Excel
Proven ability to successfully influence at all levels within an organization particularly at the executive level
Demonstrated success in exceeding sales targets using a consultative solutionsfocused approach
A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
Superior communication and presentation skills
Ability to thrive in an ambiguous environment

Ability to work in a complex crossfunctional team environment (including technical marketing design and merchandising teams) chasing down and following up on dependencies mitigating risks and escalating when necessary
High attention to detail and the management of multiple competing priorities simultaneously
Sound business judgment proven ability to influence others
Experience using Salesforce or other CRM tools
Creative takes initiative and can constructively advocate on behalf of the customer


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