drjobs Onsite Support Technician

Onsite Support Technician

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1 Vacancy
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Job Location drjobs

Tampa, FL - USA

Hourly Salary drjobs

$ 15 - 18

Vacancy

1 Vacancy

Job Description

Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deepseated need to expand boundaries flex knowhow and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fastpaced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The Onsite Support Technicians role is to support and maintain inhouse computer systems desktops and peripherals. This includes ordering installing diagnosing repairing maintaining and upgrading all hardware and software while ensuring optimal workplace performance. The individual will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Configures troubleshoots and supports desktops / laptops peripherals and cell phones.
Onsite Support Technician Responsibilities:
Assists with the installation configuration and ongoing usability of desktop computers peripheral equipment and software within established standards and guidelines.
Follows all IT standard processes and procedures along with monitoring license compliance.
Perform onsite troubleshooting through diagnostic techniques and pertinent questions
Logs all customer requests and updates calls utilizing the designated call handling and tracking system.
Provides Helpdesk Deskside and Walkup hardware and software support as needed.
Provides general knowledge of all Customer standard products as defined per engagement.
Performs other duties as assigned.
IT Technician Requirements:
2 Year Associates degree in the field of Computer Science and/or 2 years equivalent work experience.
Exceptional written and oral communication skills.
Experience with hardware and desktop operating systems including Windows 10 Windows 11 and Mac OS.
Experience with Microsoft Office 365
Kaseya RMM and Autotask PSA Experience a plus
Valid Driver License and ability to drive to customer locations when required.
Compensation: $15.00 $18.00 per hour



Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deepseated need to expand boundaries flex knowhow and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fastpaced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small and mediumsized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.


Required Experience:

IC

Employment Type

Part-Time

Company Industry

About Company

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