Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
As a Senior Consultant team members will implement the Clinical Operations suite of applications. Candidates for this position with consulting experience leading the design and rollout of innovative software solutions in the Life Sciences or Healthcare space will thrive in this role.
Opportunities are available within the United States for this role which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements there is no work location requirement. Qualified U.S.based candidates are encouraged to apply.
What Youll Do
Lead life science customers in the rapid configuration and implementation of eTMF CTMS Site Connect Study Training Study Startup and Payments solutions to support clinical trial data and content management needs at the worlds largest pharmaceutical companies to emerging biotechs to Academic Research Centers.
Manage software implementation projects and customers during the implementations lifecycle focusing on project planning gap analyses workshop delivery requirements gathering configuration validation migration integration training and golive activities.
Guide our customers through successful implementations from inception through adoption ensuring alignment of processes to system design and functionality. Think critically about business requirements to ensure the solution reflects business requirements and focuses on customer success and adoption.
Serve as the primary customer liaison managing communication risks and project reporting between the project team customer and internal stakeholders.
Mentor project team and consultants in the R&D Services organization and provide leadership for project teams.
Collaborate crossfunctionally with Product Strategy Sales and other teams across the company.
Ensure customer success from beginning to end of the engagement life cycle.
Requirements
8 years of experience working with or for organizations in Pharmaceutical Biotechnology Healthcare and/or Medical Device and Diagnostics with knowledge of document and data control and storage.
Direct system implementation experience either as a consultant business or IT representative for at least one of the following systems: Document Management (Documentum OpenText Sharepoint) CTMS TMF Study Startup or eReg/ISF.
Experience delivering or developing workshop material training gap analyses or requirements gathering sessions with business and system stakeholders.
Proven track record leading highimpact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
Knowledgeable in life sciences compliance and computer systems validation requirements.
Ability to act with speed to understand requirements create corresponding solutions and willingness to roll up your sleeves to design and implement a Clinical Operations solution.
Typical travel is 25 but can be up to 50
Nice to Have
Direct experience with systems such as Oracle Siebel goBalto BioClinica CTMS Medidata Rave CTMS/Strategic Monitoring Parexel IMPACT BioOptronics Clinical Conductor PhlexEView Trial Interactive DrugDev Site Selection and Payments WingSpan eTMF and SiteZONE Complion Florence eBinders Forte Oncore and eReg Veeva Vault NextDocs Documentum SharePoint other clinical technologies
Life science computer science or related degree
SaaS/Cloud experience including knowledge of systems validation
Experience in service delivery management and/or systems implementation
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $80000 $200000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
#LIRemote
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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