Job Summary
MasterControl is seeking a visionary Vice President of Engineering to lead and scale our engineering organization for our flagship growth product in the Life Sciences industry. Reporting directly to the CTO you will drive the development and delivery of a highly scalable cloudbased SaaS platform designed to operate 24/7 with the utmost reliability quality and resilience.
You will instill a culture of accountability creativity and urgency while ensuring product excellence through a datadriven approach. This role requires a collaborative leader who can work closely with product management architecture teams customer support and cloud operations to deliver an exceptional product experience. Youll also engage directly with customers to understand their needs and use metricdriven insights to measure and enhance product success.
Key Responsibilities
Strategic Leadership
- Define and implement the engineering strategy to support the companys growth product and align with business goals.
- Ensure the SaaS platform is reliable scalable and resilient meeting the demands of a 24/7 production environment in the Life Sciences industry.
- Drive a quality accountability and urgency culture fostering innovation and excellence across the engineering organization.
Team Leadership and Culture
- Build and mentor a highperforming engineering team ensuring alignment with company values and goals.
- Champion a culture focused on quality creativity and customercentric development.
- Instill accountability at all levels while fostering collaboration transparency and agility.
Product and Process Excellence
- Oversee the development of the scalable cloudbased SaaS product ensuring reliability and performance.
- Implement and optimize Agile SCRUM processes to ensure efficient and predictable delivery.
- Use datadriven approaches to measure and improve KPIs related to engineering performance product quality and user engagement.
- Partner closely with product management and architecture teams to align technical with the product vision.
CustomerCentric Operations
- Collaborate with customer support and cloud operations teams to continuously improve incident response reducing downtime and enhancing customer satisfaction.
- Meet with customers to gather insights understand pain points and incorporate feedback into engineering priorities.
- Measure product success using usage metrics and other customerdriven KPIs.
Quality and Reliability
- Ensure the highest levels of product quality and resilience through rigorous testing monitoring and continuous improvement.
- Establish and enforce best practices for engineering excellence including design reviews automated testing and deployment pipelines.
Qualifications
Required Experience
- Proven success as a senior engineering leader for a scalable cloudbased SaaS product.
- Deep understanding of 24/7 production systems focusing on reliability quality and resilience.
- Strong experience in Agile SCRUM methodologies and leading crossfunctional teams in an Agile environment.
- Demonstrated ability to build a culture of accountability creativity and urgency while focusing on product quality.
- Experience in the Life Sciences or regulatory compliance regulated industry is desirable but not required.
Skills and Attributes
- Exceptional leadership and teambuilding abilities with a focus on mentorship and career development.
- Experience leading distributed organizations.
- Strong collaboration skills to partner with product architecture customer support and cloud operations teams.
- Datadriven mindset with a focus on defining and using KPIs to drive continuous improvement.
- Excellent communication and interpersonal skills with the ability to engage effectively with technical and nontechnical stakeholders including customers.
Technical Expertise
- Extensive knowledge of scalable cloud architectures modern DevOps practices and SaaS platform technologies.
- Familiarity with system monitoring tools and incident response frameworks.
- Solid understanding of usage metrics and their application in measuring product success.
What We Offer
- The chance to shape and lead the development of a transformative product in the Life Sciences industry.
Join Us
This is a unique opportunity to lead the engineering efforts for a missioncritical product in the Life Sciences space driving innovation reliability and customer success. If youre a datadriven leader who thrives in highimpact roles we want to hear from you.
The US base salary range for this fulltime position is $200000 $300000 equity benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contactor calland ask to speak with a member of Human Resources.
Equal Opportunity Employer including disability and protected veteran status.
Required Experience:
Chief