D365 CE Sales Marketing Customer Service Solution Architect - Managed Services
D365 CE Sales Marketing Customer Service Solution Architect - Managed Services
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Must be the single main D365 CE suite product point of contact.
- Must be able to own and balance 510 projects per week at a smaller capacity.
- Lead operation Runbook activities.
- Own and communicate current and upcoming product versions roadmaps and plans.
- Assist and own project estimations.
- Guide team on best practice and system Architecture.
- Lead and deliver small engagements and projects.
- Possess indepth knowledge of Dynamics 365 Sales modules and functionalities.
- Stay up to date with the latest features and trends in the Dynamics 365 Sales platform.
- Technical understanding of Azure including Azure Lifecycle Management Azure functions and Code repos
- Oversee client architecture and align with client goals and quality standards by regular meetings with customers.
- Ensure and drive overall client satisfaction.
- Own maintain and delegate work and escalations appropriately.
- Identify opportunities for optimization and improvement.
- Review FDD and ticket estimates prepared by Senior Consultants
- Implement feedback loops to improve processes and team performance.
- Experience working with business stakeholders to develop strategies and road maps for feature roll outs.
Qualifications :
Qualifications:
- BA/BS
- Strong D365 CE FS Marketing and Customer Service knowledge
- 8 years designing and delivering D365 solutions with various integration and 3rd party components.
- Excellent presentation communication leadership and client development skills to effectively present information to Clevel management public groups and/or board of directors
- Excellent organizational and multitasking skills attention to quality selfmotivation and a strong desire to succeed.
Preferred Qualifications:
- Microsoft D365 & Power Platform certifications a plus
- Microsoft SharePoint Business Intelligence and Omnichannel experience a plus
- Proficiency in JavaScript TypeScript Power shell SSIS and Power BI/Reporting
Additional Information :
Base Salary Pay Range*: $118000 $198750 USD
*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills relevant to the role internal equity alignment with market data or other law.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
NOTE: WHILE THIS ROLE IS REMOTE YOU MUST BE A US CITIZEN OR ABLE TO WORK WITHIN THE UNITED STATES WITHOUT SPONSORSHIP.
Other Compensation / Benefit Overview
In addition to Base Salary the successful candidate may be eligible to participate in the following plans / programs upon satisfying all hiring requirements:
- Bonus Plan
- Medical Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
All your information will be kept confidential according to EEO guidelines
#REMOTE
#LIJH1
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @hitachisolutions domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
