Warranty Returns Assistant
Warranty Returns Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With worldclass machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.
We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.
Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Bristol Pennsylvania; Coppell Texas; and Rancho Cucamonga California.
Interested in joining the Stiles team We offer our team members a generous benefit package an opportunity for career advancement and support in your career every step of the way!
ESSENTIAL FUNCTIONS
- Return and warranty shipments back to the suppliers
- Process all documentation related to warranty and return items
- Process all appropriate paperwork (shipping documents invoices packing lists air bills sales order forms etc. as they pertain to the shipping of parts for the financial gains/goals of the organization.
- Expedite closure of open receivables amounts with suppliers and/or customers by focused timely followup and working with Stiles accounting department to attain the financial gains/goals of the organization.
- Provide detailed returns reporting to leadership and or vendors as requested.
- Review and develop possible alternatives for warranty parts disposition.
- Housekeeping and organization of the Return/Warranty area
QUALIFICATIONS
- High school diploma or equivalent
- Customer Service experience
- Strong Electrical and/or Mechanical skills required
SKILLS & ABILITIES
- MS Office Suite
- Effective communication skills.
- Welldeveloped organizational skills.
- Organizational skills and the ability to multitask
WORK ENVIRONMENT
- Typical Office and Warehouse environment
Employment Type
Full-Time
