In todays digital world singles are so focused on sending likes and looking through profiles that theyre not actually building meaningful connections and finding relationships. Hinge is on a mission to change that by designing the most effective app experience. On Hinge there are no rules timers or games. Instead youll have unique conversations over the text photos and audio youve shared on your profile. And its resonating with daters. Currently were setting up a date every three seconds.
About the Role
Join Hinges Trust & Safety team as a Product Designer and shape the future of safe dating. Youll tackle complex operational workflows while designing intuitive and efficient webbased internal tools that empower our global T&S teams to safeguard daters. This is a unique chance to significantly impact user safety and agent experience lead the design vision for a unified tooling platform and uphold Hinges commitment to safety. If designing for operational complexity building impactful systems and driving meaningful outcomes excites you this role is for you.
Responsibilities
Lead the endtoend design processfrom discovery and ideation to prototyping testing and final specson features and enhancements across our T&S internal tools suite
Partner with Research to plan user research synthesize findings and validate design solutions (e.g. interviews contextual inquiry usability testing)
Translate research operational requirements and policies into clear user flows wireframes journey maps and highfidelity prototypes
Design efficient interfaces for highvolume workflows dataheavy analysis and critical decisionmaking
Collaborate closely with Product Engineering Operations Policy Data Science and Legal throughout the development lifecycle
Help establish a design system and component library for Internal Tools
Advocate for the needs of internal users and influence product prioritization
Leverage tool usage data and qualitative feedback to identify improvements and track design impact
Partner with adjacent designers across T&S to align on shared patterns and collaborate on key initiatives
Own and drive the design roadmap for the Internal Tools workstream
What Were Looking For
5 years of experience delivering endtoend product design (UX/UI) for complex web applications
A portfolio that showcases systems thinking usercentered design and iterative improvement in internal tools enterprise software or other webbased applications.
Experience partnering with Research to inform and validate design decisions
Strong collaboration with Product and Engineering in agile environments
Core Design Proficiency: Expertise across the product design lifecycle: research synthesis IA interaction design visual design prototyping and usability testing
Complex Problem Solving: Ability to solve complex operational problems with elegant and efficient solutions
Tooling: Proficiency in Figma and other modern design/prototyping tools
Communication & Collaboration: Strong communication and stakeholder management skills
Visual Craft & Design Systems: Detailoriented visual craft and familiarity with developing reusable UI components and other design systems elements.
Mindset: Empathetic adaptable and comfortable with ambiguity
Bonus Skills
Experience building contributing to or maintaining design systems
Direct professional experience designing tools specifically within the Trust & Safety domain (e.g. content moderation policy enforcement investigations fraud/risk detection).
$159500 $191500 a year
Factors such as scope and responsibilities of the position candidates work experience education/training jobrelated skills internal peer equity as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state) if an authorization is granted to work outside of the location listed in this posting. This hourly rate is on a W2.
Our Culture:
Authenticity:Share your genuine thoughts and opinions directly.
Courage:Invite anddeeplyconsider challenges and criticism.
We are an equal opportunity employer and value diversityatour company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
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