Account Manager

We are looking for an enthusiasticAccount Managerto join our growing team in Brisbane.

Orro has a supportive teambased culturethat promotespersonal initiative selfsufficiency and the ability to be handson with your work. You will be part of a highly motivated team on a mission to create future now solutions that make it faster simpler and safer for people to access store and share information wherever whenever and with whomever they want.

We are Orro

Orro is an Australian technology success story with offices in Melbourne Sydney Perth Brisbane and internationally in the Philippines and UK. Orro is a secure network and digital infrastructure provider trusted by some of Australias biggest brands to deliver them the future now meeting the everchanging needs of their markets and our world.

We lead the industry in designing building and operating digital infrastructure providing greater efficiency performance agility and resilience. Our endtoend solutions including cloud collaboration cyber and data services take the stress out of tech for more than 400 businesses and over 20 million Australians every day.

However we never forget our job is to connect people not machines. So we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now but what theyll need next.

About the role

We seek a dynamic and resultsdriven Account Manager to join our Brisbane team. The successful candidate will manage and grow key enterprise accounts drive new business opportunities and ensure high customer satisfaction. With a strong background in Managed IT Services you will leverage your expertise across network cloud cybersecurity and collaboration to develop strategic relationships and deliver tailored solutions that meet customer needs.

Position Responsibilities

Account Management: Develop and maintain strong relationships with enterprise customers acting as their trusted advisor for IT solutions.

Sales Growth: Identify and pursue new business opportunities within existing accounts and new enterprise customers.

Solution Selling: Work closely with technical teams to design and propose tailored IT solutions including network cloud cybersecurity and collaboration services.

Pipeline Development: Build and manage a healthy sales pipeline ensuring consistent revenue growth.

Vendor & Partner Engagement: Collaborate with leading technology vendors to leverage solutions and drive business outcomes.

Customer Success: Ensure high levels of customer satisfaction through proactive account management regular business reviews and strategic planning.

Contract & Commercial Management: Work with internal teams to negotiate contracts manage renewals and ensure commercial success.

Market & Industry Insight: Stay informed on industry trends emerging technologies and competitor activities to maintain a competitive edge.

Skills Knowledge and Experience

The following skills knowledge and experience are highly desirable but not mandatory:

Minimum 10 years of experience in Managed IT Services with a strong understanding of network cloud cybersecurity and collaboration.

Proven track record of managing and growing enterprise accounts ideally in the midmarket to enterprise segment.

Strong understanding of Networking IT infrastructure cloud platforms security frameworks and modern workplace solutions.

Ability to engage at Clevel and build trusted longterm partnerships.

Experience with solution selling contract negotiation and revenue forecasting.

Familiarity with major technology vendors (Microsoft Cisco Fortinet Palo Alto etc..

Excellent presentation negotiation and interpersonal skills.

Ability to work autonomously while meeting and exceeding sales targets.

Why Orro

Orro is an exciting Australian technology company with a wealth of experience and expertise. We welcome and celebrate diversity of perspectives background and experience. We are committed to creating a workplace that supports diversity of all cultures including LGBTQI and those living with a disability including those on the autism spectrum.

If you require any assistance with submitting your application or need to discuss reasonable adjustments in the recruitment process please get in touch with us

We are also a company that takes its Corporate Social Responsibility seriously and we try our best to positively impact society and the environment in all possible ways. You can review some of our initiatives here.

Whats in it for you

• An opportunity to join a rapidly growing national organisation we were recognised as one of Australias fastest growing companies making the 2021 AFR Fast100 list.
• Orro was also named Fortinets APAC Partner of the Year 2021.
• An opportunity to work with a supportive and passionate team to change the way Australian businesses connect collaborate and operate.
• An opportunity to drive a pivotal function within a growing business at an exciting point in its history.
• A competitive remuneration package.
• An opportunity for career advancement as our business expands further.

We also support our staff and their loved ones in a variety of ways including public holiday swaps to support family responsibilities and diversity with religious holidays. Parental and caregiver leave policies flexible working Orrowide mentoring program and an emerging leaders development program.

Additionally we give 3 x paid volunteer days novated leasing employee discounts as well as access to our wellbeing platform providing exercise programs and food tips to help you reach your health and fitness goals!