Housing Team Leader
Housing Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
Hybrid Working predominantly working from home with an option to book a desk in the office
12month fixed term maternity cover
Were looking for an experienced Housing Team Leader join our Housing Services team. The successful candidate will have the skills to lead and supervise a team of Housing Officers and to be responsible for the effective delivery of a highquality customerorientated housing management service. You will have a sound understanding of delivering excellent customer services and have the ability to lead and motivate a team.
Your main responsibilities will include:
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To provide line management to a team of Neighbourhood Housing Officers (including the allocation and monitoring of work managing annual leave and sickness and managing conduct and performance in line with the associations policies and procedures)
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To ensure the delivery of excellent customer focussed services to tenants shared owners and leaseholders to Include: low level antisocial behaviour; estate management services; and the management of the associations green spaces and communal areas
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To assist the Housing and Income Services Manager in the achievement of Key performance Indicators Operational Performance Indicators and wider objectives of the Housing and Support Services team.
Who we are looking for:
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Previous experience of working in the housing sector specifically in relation to housing & tenancy management.
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An excellent people manager with experience of managing front line staff.
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Advanced knowledge of legislation and regulation relating to housing & tenancy management.
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Able to work as part of a team as well as the ability to lead one.
If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude you might be just the person we are looking for.
In return you will benefit from 25 days annual leave health cash plan (following probation) the ability to work flexibly and the option of a Social Housing Pension Scheme.
About us:
We own and manage around 5000 homes with a 22 million turnover and our mission is to work successfully with our customers and communities to provide great services and highquality living environments. We pride ourselves on being a forwardthinking progressive housing association reflective of what is an ever changing sector. With housing being high on the publics agenda Greatwell Homes continues to grow.
If you feel you have the relevant skills and experience and you dont want to miss out on this great opportunity to work with a forward thinking and wellbeing focused team apply today as this role could close early for the right candidate.
INDMED
About Us
Greatwell Homes is a rewarding place to work. As a notforprofit organisation were committed toproviding great services and highquality living environments.
Our staff are committed to meeting customer needs and helping to make our local neighbourhoods great places to live.
We value our staff and always look for ways in which we can help them develop their skills and knowledge.
Benefits
Cycle to
work scheme
Employee
assistance program
Eyecare
Vouchers
Gym
membership
Life milestone
awards
Pensions
Perkbox
Simply
health
Values
Inclusion
Collaboration
Kindness
Customerfocused
Adaptability
Documents
Employment Type
Unclear
