Applications Analyst Senior
Applications Analyst Senior
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1 Vacancy
Job Description
Job Details
Description
POSITION SUMMARY:
The Applications Analyst Senior:
- Leads of professional services commitments as assigned
- Subject matter expert on assigned software applications
- Implements trains and supports assigned software applications
- Direct interaction with external and internal customers in the of the responsibilities
DUTIES AND RESPONSIBILITIES:
Essential Duties:
- Develop and maintain in depth understanding of assigned software applications
- Maintains working knowledge of application module integration
- Leads the creation and maintenance of internal and external documentation and implementation tools as assigned
- Participate in or leads customer professional services offerings including implementations as assigned
- Team leader on large or complex projects for other application analyst team members
- Participate in configuration management responsibilities as assigned
- Participate in process to validate product deployment program
- Accountable to comply with implementation standards and guidelines.
- Leads in the completion submission and presentation of product and project documentation required for the assigned responsibilities
- Provide support of assigned software applications to the customer base through the established support processes
- Provide oncall and off hours support services as assigned and scheduled
- Provide call center and implementation command center coverage as scheduled
- Evaluate requirements and prepare for product demonstrations as assigned
Other Duties:
- Participate in process improvement opportunities facilitated by PMO management to tailor implementation and support processes to meet the needs of Vendors/ External Clients
- Travels as needed
- Participate in product sales opportunities as required
SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES
- Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA FedRAMP and NIST 80053. Additionally they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the daytoday performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add modify change or rescind work assignments and make a reasonable accommodation as needed
Qualifications
Required:
- Ability to analyze the business and integrated workflow needs and align to software functionality
- Ability to work effectively maintaining accuracy and sensitivity under tight timelines and schedules.
- Ability to lead and mentor junior staff in the of projects
- Ability to work from an organizational perspective as well as independently and as a contributing team member.
- Ability to adjust and set priorities to meet deadlines.
- Possess exceptional skills in partnering with staff from multiple departments and in developing and maintaining longterm supportive relationships.
- Ability to organize time effectively while identifying barriers to progress proposing solutions and setting priorities.
- Ability to be effective in a rapidly growing organization.
- Customer service focused professional courteous and articulate
- Proficient in Microsoft Office Products (Word Excel Outlook Visio).
- Possess excellent listening skills and a commitment to communicating in a clear concise and timely manner at all times.
- Possess proven aptitude for understanding technical and business process and the ability to learn new software as assigned
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
Required:
- Bachelors degree; equivalent combinations of work experience andor education will be considered
- 4 or more years of practical professional experience in application maintenance and implementation
- 4 or more years of customer facing professional services
- Healthcare industry experience in Information Technology or Clinical Informatics
- Strong analytical and problemsolving skills involving complex with a high attention to detail
Desired:
- Prior experience in a nonIT clinical administrative or technical specialty in healthcare
- Clinical license
- Prior supervisory experience
- Experience working in a similar role for a healthcare software development vendor
PHYSICAL DEMANDS:
Standing
2 per day
Sitting
90 per day
Walking
8 per day
Stooping
2 per day
Lifting
Up to 10 lbs (unassisted) several times per day (laptop etc)
up to 50lbs (unassisted) while traveling
Computer Work
75 per day
Telephone Work
25 per day
Reading
10 per day
Other please specify
Ability to travel unassisted up to 50 of the year via common carrier and/or automobile
DSS Inc. is an Equal Opportunity Employer.
If you need an accommodation seeking employment with DSS Inc. please emailor call. Accommodations are made on a casebycase basis.
#MN
Required Experience:
IC
Employment Type
Remote
Company Industry
Key Skills
- Splunk
- IDS
- Microsoft Access
- SQL
- Cybersecurity
- Intelligence Experience
- Malware Analysis
- Tableau
- Analysis Skills
- SAS
- Data Analysis Skills
- Analytics
