Technician-StLouis MO

Country: United States (US)
Location: ST LOUIS Missouri (USMO)
Location details:

At Konecranes we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Title: Service Technician

Reports To: Service Manager

Do you have an interest in becoming an experienced electrical or mechanical technician Are you able and capable of working at extreme heights Konecranes has many opportunities open across the united states that we are looking to fill with mechanically inclined individuals. At Konecranes service technicians are the heart of our industry. Our technicians work in a safetyfirst type of environment and dont mind heights or working on mechanical parts. As a service technician you will be working with 480 3 phase motors troubleshooting issues with our cranes and working with clients and facility directors to ensure that our clients are properly being taken care of.

Principal Responsibilities:

Perform inspections maintenance and repairs on electric overhead traveling cranes and hoists at varied customer locations as directed. Be available on call as part of service office rotation and provide afterhours service as required.

Conduct onsite electrical mechanical structural and electronic troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection test procedures and appropriate test equipment. Perform a general post repair audit prior to completion of work documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency tag to the crane.

Document findings and make corrective recommendations to the customer including a written Safety Notification of any observed or known safety concerns if appropriate. Determine customers intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.

Consult with customer regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their material handling applications prior to leaving job site. Determine items requiring quotation.

Complete and provide proper electronic documentation utilizing the established company digital tools required for each service obtaining the customers signature and acceptance.

Generate sales leads during service calls and report to service office following established guidelines.

Read understand and apply the contents of all OSHA ANSI CMAA HMI and other codes or regulations pertaining to our industry. Refresh and update knowledge periodically.

Complete service reports and other required and appropriate documents in a professional accurate neat and legible manner and submit same in a timely manner and in accordance with established guidelines.

Maintain regular communication with the service office and Planner in accordance with established practices.

Maintain all company issued equipment vehicle and assets in a safe and proper working order. Operate tools equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.

Maintain supply of forms literature inventory and miscellaneous materials in the service vehicle. Document use or sale to customer as required.

Follow all established safety rules and procedures including those established by the customer.

Maintain company vehicle and uniforms in a clean and presentable manner.

Participate in monthly safety meetings.

Other duties as assigned by supervisor.

Education: Associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience is preferred.

Experience: Minimum one 1 year experience involving electrical troubleshooting and mechanical repair. Some electronic experience is preferred but not necessary. Prior experience with cranes is a plus.

Other Requirements: Must have and maintain a good driving record including a valid drivers license. Must be willing and able to work off the ground. Must be able to work varied overtime as required by customer be available for on call as part of the service office rotation and be able to travel and work out of town on occasion.

Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing balancing stooping/crouching and overhead reaching. This position requires occasional pushing pulling kneeling and crawling. This position will be inside approximately 90 of the time and outside approximately 10 of the time. This position will be frequently exposed to heat cold noise and heights.

*This is a safety sensitive position

Konecranes is a worldleading group of Lifting Businesses serving a broad range of customers. We are truly a global company with 16900 employees at 600 locations in 50 countries. For over 80 years we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.