Sales Development Representative - Mailchimp
Sales Development Representative - Mailchimp
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Job Description
If you are a current employee who is interested in applying to this position please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do we believe in creating growth for our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship leadership and careerdevelopment programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our awardwinning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth!
About the Sales Development Rep Mailchimp :
We are seeking an experienced sales development rep eager to grow and develop their career in the tech space. You will be representing one of our key clients a leading SaaS email marketing company. Your primary responsibilities will include identifying and qualifying potential sales opportunities handling inbound and outbound communications and efficiently directing leads to the appropriate sales team members across different channels. At MarketStar were not just a workplace; were a platform for your professional growth. This is a unique opportunity to progress your sales career in a high growth team getting exposure across a multitude of channels. We believe in recognizing and rewarding talent. As you grow and excel in your role there will be ample opportunities for career advancement within our organization. Were invested in your longterm success and are excited to see you thrive with us.
Location: Hybrid Salt Lake City UT
What Will You Do
Lead Qualification: Identify and qualify potential sales opportunities through inbound channels of communication.
Inbound Calls/Web Forms/Chat: Manage a channel across incoming calls web forms and chat requests from existing or new customers. Gather necessary information while determining the nature of their requirement. Resolve queries through necessary content or redirect inbound requests to the necessary team.
Objection Handling: Effectively qualify and route leads or calls to the appropriate sales agent based on the nature of the inquiry or request overcoming objections to move to the next phase of the sales process.
Customer/Rep Engagement: Provide excellent customer experience by addressing customer inquiries and concerns with courtesy patience and a customercentric approach. Focus on customer requirements while providing a professional handover to inside sales reps.
Key Performance Indicators: Align to set of KPIs relevant to handling a volume of incoming lead while qualifying to a high standard.
Collaboration: With sales on lead quality and conversion.
What Will You Need to Succeed
1 year business sales experience (tech/software a plus)
Motivated positive professional keen to make an impact in a scaling business.
Strong communication skills both verbal and written.
Excellent interpersonal skills and a customercentric mindset.
Ability to work in a fastpaced environment while handling multiple tasks simultaneously.
Willingness to learn and adapt to new processes and procedures.
What We Offer:
In our commitment to our We Care value we believe in providing employees with valuable mental and physical wellbeing benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match hardship loan program access to financial wellness advisor
Comprehensive healthcare coverage including medical dental and vision
MarketStar is firmly committedto Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations areavailable on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process please contact us atfor assistance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
