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The New York City Department of Correction (DOC) is an integral part of the Citys evolving criminal justice system participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees visitors volunteers and people in our custody. Importantly safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully reenter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7500 diverse professionals and knowledgeable experts.
The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our agencys business operations and needs. These applications are Critical and must be supported and maintained 24x7.
Note: Candidates must be permanent in the title of Certified IT LAN/WAN in order to apply.
Preferred Skills:
5 plus years of MS Windows Server and AD installation configuration and administration.
3 plus years knowledge and experience administering and supporting a Mobile Device
Management platform such as VMware Workspace One.
Microsoft certifications required.
MDM Certification a plus but not required
CERTIFIED IT ADMINISTRATOR (LA 13652
Qualifications :
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition all candidates must have the following:
1. A baccalaureate degree from an accredited college and two years of satisfactory fulltime (not classroom based) experience in local area network and/or wide area network planning design configuration installation implementation troubleshooting integration performance monitoring maintenance enhancement and security management; or
2. A fouryear high school diploma or its educational equivalent and six years of satisfactory fulltime (not classroom based) information technology experience of which at least 2 years must have been as described in 1 or
3. A satisfactory equivalent of education and/or experience equivalent to 1 or 2 above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A masters degree in computer science or a related field from an accredited college may be substitute for one year of experience. However all candidates must have at least one year of satisfactory (not classroom based) fulltime information technology experience as described in 1 above.
Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industrystandard certification(s) for current and future technical environments(s) in which they may be assigned to work as determined by the employing agency.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Full-time