Zoom Host

Position Summary:
The Zoom Host provides support to faculty members using synchronous instruction technology for course delivery. The Zoom Host will be well trained to manage all technology in the room and provide basic troubleshooting; escalating to Technical Support staff when necessary.

Essential Functions:

• Attend assigned meetings of courses in person
• Manage Zoom technology as detailed by the following responsibilities:

Before the Class Period:

• Turn on technology check the camera volume and displays
• Set up Cohosting ability on the second device
• Basic connection troubleshooting (sending links/being the first contact for students)
• Make sure the primary speaker will be heard (decide when a lapel mic needs to be used/set levels)
• Help the lecturer connect content via HDMI capture/sharing screen if necessary

During the Class Period:

• Keep the speaker in the frame of the camera
• Follow the lecturer
• Move the camera to students when appropriate
• Make sure the volume is acceptable
• Monitor hardware and iPad for volume levels in the room
• Be ready to mute participants when necessary
• Help manage breakout rooms when group discussion is a part of the instructional process
• Spotlight video of speakers when content is being shared if necessary
• Monitor Zoom meeting security
• Monitor Chat and students raising hands virtually

After the Class Period:

• End the meeting return wireless mic and turn off all technology
• Contact Technical Support Services for any technology needs beyond those listed above
• Basic classroom management if the professor is teaching remotely from an alternate location

Education/Training/Experience:

• Basic familiarity with office equipment including computers Zoom and Google Suite
• Training for technology management and the Canvas Learning Management System will be provided upon hiring