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Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing communitybased care BMC is committed to providing consistently excellent and accessible health services to alland is the largest safetynet hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a longterm goal to make Boston the healthiest urban population in the world.
Position: Recovery Coach
Department: Grayken Center
Schedule: Full time
The Grayken Center for Addiction at Boston Medical Center (BMC) is launching a new program to engage patients with Substance Use Disorders (SUDs) in evidencebased treatment for patients at highrisk of and losstofollow up. The Recovery Coach role will function under the direction of the Program Peer Support Supervisor. Rapid ACCESS Recovery Coaches will work with patients in the early stages of treatment and recovery including patients recently seen in the Emergency Department. Recovery Coaches will support patients in identifying and developing recovery plans and helping the patient work with their strengths supports and resources to achieve those goals. This position will work in communities with diverse populations with an emphasis on a harm reduction approach to substance use.
POSITION SUMMARY:
Must have knowledge of recovery support systems including but not limited to AA/NA/CA and SOAP supportive services; experience facilitating recovery groups; knowledge of trauma informed care; and positive beliefs and feelings regarding clients with varying levels of recovery. Duties include: identify patients who would benefit from ongoing engagement with addictiontreatment and to determine the best level of care; respond to new referrals within 1015 minutes as required document patient encounters and treatment plans in the electrical record; delegate and facilitate referrals for patients to treatment programs. This position consults and coordinates with other members of the Rapid ACCESS team including access coordinators triage navigators peer advocates and other recovery coaches.
ESSENTIAL RESPONSIBILITIES / DUTIES:
Is knowledgeable of links for clients to sources of sober housing recoverysupportive employment health and social services and recovery support with a strong emphasis on a harm reduction model and medication treatment
Collaborates with other programs at BMC providing acute care to patients with SUD to organize outpatient treatment selfhelp services and referrals to community based agencies
Complete Individual Wellness Plans treatment goals and other necessary documentation with the patient to guide treatment
Facilitate and cofacilitate skillbuilding support groups and emphasize the importance of qualityoflife activities and community membership.
Completes all necessary assessments and authorizations for patients being served
Schedules and meets with patients at least weekly in multiple settings including at BMC remotely or in the community (in home shelters coffee shops medical appointments etc.
Maintains uptodate resources for community selfhelp programs including SMART NA CA AA and SOAP groups
Help patients establish goals to aid in their recovery
Commit to becoming an Agent of Change through presenting regular trainings and periodic inservice trainings for nonpeer staff
Seek Continuing Education in the Peer Support field to ensure that best practices are upheld and that emerging evidence is incorporated into the daily work
Maintains an accurate detailed and timely record of patient information in the electronic medical records (within 2448 hours).
Maintains uptodate resources for program bed placements contacts and community programs collaboration.
Acts as a program liaison for BMC Medical Teams residential programs outpatient clinics and Community Partners
Performs outreach work with clients; engages hardtoreach individuals into recoveryrelated activities.
Provides feedback to patients on their recovery progress. Identifies areas to the patients which have presented or may present roadblocks to continued recovery.
Assists clients with identifying and resolving personal and environmental obstacles to recovery.
Other duties assigned by Program Supervisor
Must adhere to all of BMCs RESPECT behavioral standards.
JOB DESCRIPTION CHARACTERISTICS
EDUCATION:
Associates degree (or equivalent combination of formal education and experience in community health) plus a minimum of 2 years in healthcare / SUD treatment field is preferred.
BA/BS in Human Services (psychology social work public health etc. preferred but can substitute for three years relevant experience in working with patients with SUD
CERTIFICATES LICENSES REGISTRATIONS REQUIRED:
Prior Completion of the Certified Addiction Recovery Coach (CARC) certification
MA Driver License preferred
CPR /First Aid preferred but will train
EXPERIENCE:
Experience with Microsoft office suite (Word PowerPoint Excel etc.
Experience with who are homelessness SUD or behavioral health needs preferred
Minimum of 1 years demonstrated experience and engaged in a recovery network
KNOWLEDGE AND SKILLS:
Knowledge of substance use disorders and/or mental health and a harm reduction approach
Medical knowledge assessment abilities communication and people skills
Comfortable working in a fastpaced environment
Ability to communicate effectively both verbally and in writing
Equal Opportunity Employer/Disabled/Veterans
Full-Time