Communications Manager

Compensation

$54725.00 Annual

Job Description Summary

The application deadline for this position has been extended to 11:59pm EST on April 15 2025.

The mission of Marketing and Communications is to strategically advance the stature of Santa Fe College and improve the recruitment and retention of SF students by producing and providing direction for online print and promotional materials as well as consistent and meaningful media relations.

Under the leadership and vision of the Associate Vice President (AVP) for Marketing and Communications the Communications Manager is responsible for developing implementing and managing internal and external communication strategies. The Manager promotes college and community events creates content for print digital platforms social media and the college website and uses compelling storytelling to communicate the colleges brand mission and identity. In all responsibilities the Manager engages both internal and external audiences to foster a strong college presence.

The starting salary is $54725 annually. Any salary amount above this is commensurate upon an individuals qualifications.

Job Description

Responsibilities and Duties Include:

• Develops and manages the colleges daytoday communications ensuring all internal and external messaging is accurate timely and consistent with the colleges brand mission and identity.

• Guides and contributes to the development and implementation of strategic communication plans and collaborates with key constituents to gain full understanding of communication requests.

• Generates compelling stories by actively engaging all college departments to share information and producing internal weekly/daily campus communications; provides counsel for appropriate and timely newsletters press releases and feature stories.

• Enhances and strengthens the colleges reputation by publicizing and showcasing college programs activities people and events.

• Writes edits proofs and distributes collegewide communications materials using multiple platforms including print digital and social media college website broadcast and designated college publications.

• Evaluates and recommends appropriate communication mediums to the AVP to ensure effective reach of messages as needed.

• Monitors edits and posts web communications content in a timely manner to ensure the website is up to date clear concise accessible and accurate.

• Assists with the design and implementation of social media strategy to support the colleges brand and oversees the creation monitoring and scheduling of social media content.

• Maintains information posted on electronic campus messaging displays on the Northwest Campus and at all Centers to ensure key messages events and updates are effectively communicated collegewide.

• Creates updates and monitors timely collegewide emergency communications via email web social media news media and other digital platforms in support of the AVP; participates in emergency management meetings as needed.

• Maintains a positive proactive media relations program that enhances the colleges visibility and reputation through the development of news releases public service announcements award nominations and promotion of special events and activities.

• Develops and maintains professional relationships with area news and information outlets and coordinates media relations responses with internal departments and public relations agencies as directed.

• Monitors local and national media outlets and processes news for placement in the archive system.

• Supports college leaders by writing scripts speeches and talking points and preparing presentations as directed; researches and verifies facts in the development of internal and external publications and communications.

• Coordinates budget management financial resources and expenditures to ensure efficient utilization within allocated funds.

• Collaborates with the AVP to create and implement departmental goals that strategically advance the stature of SF and that provide consistent meaningful direction.

• Represents Marketing and Communications at a variety of internal and external committees conferences and related events and activities.

• Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.

• Provides service excellence through courteous informed accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Associate Vice President Marketing and Communications

QUALIFICATIONS

Required: A bachelors degree in communications public relations journalism or a closely related field with two 2 years of related experience and/or a combination of education and experience equal to six 6 years.

Additional Requirements: A criminal background check will be conducted.

Preferred: A masters degree in communications public relations journalism or a closely related field with prior experience in managing projects and assignments within strict budgets and timelines as well as specific experience at higher education institutions.

General Knowledge Skills and Abilities

• Ability to work successfully in a multicultural environment.

• Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.

• Analytical Aptitude & Problem Solving able to analyze information problems situations practices and/or procedures collect and interpret data reason logically establish facts identify and define existing and potential issues recognize the interrelationships among elements draw valid conclusions develop recommendations as well as alternative courses of action select appropriate course follow up and evaluate.

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Critical Thinking & Judgement able to make wellreasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.

• Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all jobrelated actions.

• Leadership has demonstrated success as an entrepreneurial high energy driven handson leader. Possess expertise in selecting training developing coaching mentoring and retaining a highly motivated workforce.

• Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.

• Team Orientation & Interpersonal highly motivated teamplayer with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Results Orientation proven ability to set and exceed established targets.

• Systems & Software proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Detail Oriented Proven accuracy and attention to detail.

• Multitask Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.

Application Process: All applicants must submit a completed online SF application a letter of intent an uptodate resume/curriculum vitae and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are reemployed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. sfcollege/eaeo

Inquiries regarding nondiscrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.