Finance Systems - OTC Lead Order-to-Cash

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Corporation.

Role Overview:

Sony PlayStation is looking for an experienced and detailoriented OrdertoCash Lead to be responsible for and optimise our O2C processes. As a key member of the finance team you will ensure accurate and efficient management of orders invoicing collections and cash applications for PlayStations dynamic and fastpaced global business. This role will work closely with sales operations and customer service teams to enhance operational efficiency and support the financial integrity of one of the most iconic gaming brands in the world.

What youll be doing:

Credit and Collections:

• Develop and implement credit strategies to assess and manage customer credit risks while aligning with Sony PlayStations global policies.
• Monitor overdue accounts lead collections efforts and minimize bad debt exposure.

Billing and Invoicing:

• Ensure the accuracy and timeliness of invoicing including subscription billing microtransactions and retail channel invoicing.
• Collaborate with stakeholders to resolve billing disputes pricing discrepancies and payment terms issues.

Cash Application:

• Supervise the application of customer payments including digital wallet funds and retail channel payments ensuring accuracy and completeness.
• Address unapplied cash issues refunds or adjustments for seamless reconciliation.

Process Optimisation:

• Analyze O2C processes to identify inefficiencies particularly across PlayStations digital storefronts and physical distribution.
• Drive automation and digital transformation initiatives to enhance ordertocash operations.

Stakeholder Management:

• Act as the escalation point for O2Crelated issues in SIEE territories providing resolutions in collaboration with internal teams and external partners.
• Partner with global teams across sales marketing and IT to align financial operations with business objectives.

Reporting and Compliance:

• Generate O2C performance metrics including collections efficiency DSO and invoice accuracy.
• Ensure compliance with corporate financial policies industry regulations and audit standards across global markets.

Team Leadership:

• Lead and mentor the O2C team to ensure high performance and continuous professional development.
• Drive a culture of collaboration innovation and excellence within the finance operations group.

What were looking for:

• Proven experience 5 years) in OrdertoCash accounts receivable or finance operations preferably in the gaming technology or entertainment industries.
• Proficiency in ERP systems such as SAP a plus
• Strong data analysis and reporting skills including experience with tools like Excel ChatGPT
• Exceptional communication and problemsolving skills with a customerfirst mindset.
• Demonstrated ability to drive process improvements and manage crossfunctional teams.
• Financial Analysis/Credit Review knowledge & experience required

Preferred Skills:

• Knowledge of global gaming and entertainment industry practices including digital distribution regional tax regulations and compliance.
• Experience with automation tools and O2C process optimisation technologies.
• Passion for gaming and familiarity with the PlayStation ecosystem is a plus.

Benefits:

• Discretionary bonus opportunity
• Hybrid working model (FlexModes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Caf
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.