Transactions Specialist IV - 2nd Shift
Transactions Specialist IV - 2nd Shift
Posted on :
06-04-2025
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1 Vacancy
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Job Description
Description
Do you enjoy working in a productionbased environment that allows you to help evaluate and coach front line associates and offers career growth
As a Transactions Specialist IV in Receivables Operations you will develop and manage innovative secure service solutions to meet clients needs globally. Developing and using the latest technology teams work to deliver industryleading capabilities to our clients and customers making it easy and convenient to do business with the firm. You will also facilitate growth by refining technologymotivated customer and client experiences that put users first providing an unparalleled experience.
Job responsibilities
- Ensure workload is completed as outlined in departmental procedures and policies
- Understand portfolio and tools used to support client processing requirements
- Provide training to new and existing employees
- Interface with other operations departments to research and resolve inquiries
- Make routine decisions and determining proper courses of action within the limits of standard policies and procedures
- Participate in evaluations coaching and counseling sessions of front line associates
- Participate on projects aimed at enhancing the customer experience as identified through escalation matters
Required qualifications capabilities and skills
- Remittance Processing experience with proven ability to effectively lead a team
- Ability to analyze and comprehend clients standard operating procedures and instructions
- Production environment focus around meeting deadlines and quotas
- Keen sense of quality control and practices
- Proven ability to lead in a production/operations environment
- Strong written and verbal communication skills
- Functional experience with MS Office including Word Excel Access and PowerPoint
Work Schedule
Sunday Thursday 3:30pm 12:00am
Shift Differential 10
This position may require you to work nontraditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
A Government Security Clearance may be required for this position. This includes but is not limited to:
- Fingerprints
- Credit Check
- Employment History
- Tax Filing History (possibly)
- References (possibly)
- Proof of U.S. Legal Permanent Residence
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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