Manager - Customer Success Acct Mgmt
Manager - Customer Success Acct Mgmt
Posted on :
06-04-2025
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1 Vacancy
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Job Description
We are seeking an experienced Lead Accounts Manager to overseecustomer success account management and daily deliverable management for
assigned accounts. This role involves managing existing clients maintaining dailycommunications ensuring timely and accurate delivery of client deliverables anddriving business growth through recurring accounts.
The Account Manager willcoordinate closely with the respective engineering or architectural departmentsresponsible for producing the CAD and BIM drawings ensuring that all deliverablesmeet the clients specifications and deadlines.
Additionally you will work with SalesOperations Project Management Contracting and management teams to ensuresuccessful metrics for the accounts.
Job Title : Lead Accounts Manager
Department:Customer Success & Account Management
Requirements
- 10 years of experience in account management customer success or a relatedfield with at least 4 years in a leadership role.
- Experience in CAD and BIM services or a similar technical field is preferred.
- Proven ability to cultivate and maintain strong client relationships.
- Strong analytical skills to drive business growth through data and trend analysis.
- Excellent communication skills with the ability to influence and negotiateeffectively.
- Strong collaborative skills working across teams to align objectives.
- Ability to anticipate challenges and proactively develop effective solutions.
- Familiarity with CRM tools and customer success platforms.
- Demonstrated experience in managing daily deliverables for multiple accounts ensuring client satisfaction and operational excellence.
Benefits
Salary at par with the industry
Mediclaim
Sodexho Meal Pass
Annual Variable Pay Incentives
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
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