Aquatics Team Lead

Job description

The Aquatics Leader at British Swim School of Savannah will gain fulfillment through leading our mission To ensure that every person regardless of age or ability has the opportunity to become a safe and happy swimmer. In this position you will be responsible for leading training/coaching scheduling swim instructors and maintaining a positive environment for the aquatic staff across 2 Savannah area locations. This will result in the retention success and positive customer experience for our students and families in the British Swim School Aquatics Program. Results are achieved through analysis strategic planning and leadership promoting a fun and gentle approach to student engagement and progression. Maintaining a high level of brand standards across the program is essential for success. The Aquatics lead is expected to be on site at least 4 days a week in a Deck Ambassador Swim Instructor and coaching role as needed

A passion and love of the water and working with children is a must!

Knowledge Skills and Abilities
Enthusiastic assertive personality with strong relationship and customer service skills
Effective and influential leadership in a fun environment built on trust
Written and oral communication skills
Effectively communicate with children customers and employees
Strong aquatics acumen with collaboration skills
Disciplined to follow and enforce schedules company policies and enforce safety procedures based on Franchise expectations
Ability to lead supervise train and coach associates to include organizing prioritizing and scheduling work assignments
Critical thinking problem solving analysis and strategic planning
Ability to multitask among a variety of programs
Able to demonstrate and/or have knowledge of freestyle backstroke breaststroke and butterfly swim strokes

Roles and Responsibilities
Reports to and communicates directly with the Aquatics Director and the Franchise Business Owner
Attend staff meetings and ongoing training/coaching as requested by Aquatics manager/director or Franchise owner
Hire supervise support train coach develop and retain a dynamic team of swim instructors and deck ambassadors
Identify areas of opportunity develop and execute action plans to address challenges and improve results in customer retention revenue and expense containment through aquatics employees
Conduct training reviews recognition and individual development of aquatics staff when needed
Work a flexible schedule that may include holidays and weekends as required by business needs
Manage underperforming aquatics associates utilizing personal improvement plans coaching and disciplinary tools to improve or terminate unsatisfactory performance with consultation of Franchise Business Owner and Human Resources Manager where applicable
Manage staff schedule of aquatics team including time off requests
Conduct classes when needed
Communicate with customers and resolve any issues in a timely manner
Regular and frequent site visits 4x per week)
Ensure classes and training adhere to current company brand standards
Ensure pool locations have proper inventory of supplies for lessons
Ensure that all water and safety standards are maintained at the pools
Ensure strong of all programs
Attending appropriate ongoing training locally and with corporate
Other responsibilities as assigned by the Aquatics Director or Franchise Business Owner

Qualifications
American Red Cross Lifeguard or equivalent (preferred)
CPR/ First Aid Certification (preferred)
Successful completion of aquatics leadership training through British Swim School Corporate (post hire)

Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a childs life

As part of the British Swim School Team you play a role in your local community empowering others and sharing your passion. Its a chance to be part of a funloving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities most of our students are preschool and elementaryaged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. Its helpful if you have experience with children or in a childfocused job but its not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.