Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Veeva Systems the leader in the Industry Cloud for Life Sciences is seeking to hire a Senior Consultant for our Site Solutions Professional Services team. In this role youll help implement SiteVault a solution focused on clinical research sites and play a key part in ensuring customers longterm success. You will act as the main point of contact between Veeva and key customer stakeholders driving collaboration managing escalations and demonstrating value through proactive engagement.
As a Consultant/Senior Consultant youll be responsible for implementing sitefocused applications and managing longterm customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.
Opportunities are available within the United States for this role which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements there is no work location requirement. Qualified U.S.based candidates are encouraged to apply.
What Youll Do
Lead the charge in implementing SiteVault eISF and CTMS ensuring alignment with customer goals and sales expectations.
Understand customer goals and build strong relationships by regularly engaging with customer decisionmakers.
Help support renewal efforts engage with potential renewals and guide them through the process.
Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault and provide lighttouch support through HubSpot.
Lead yearend reviews to discuss progress gather insights and kickstart renewal conversations.
Provide valuable feedback to the product team informing them of customer needs and industry trends.
Requirements
5 years of experience in enterprise software implementation in the life sciences healthcare or relevant fields.
Proven track record leading highimpact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
Proven ability to mentor junior team members
Typical travel is 10 but can be up to 20
Nice to Have
SaaS/cloud experience in the management of site CTMS or eISF systems
Clinical research experience at a site
Experience using HubSpot
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $80000 $200000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
#LIRemote
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.