Data Support Assistant Meals On Wheels

Why Volunteers of America

Volunteers of America Colorado is a nonprofit faithbased organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

** The Meals on Wheels Data Support Assistant is responsible for program support functions including but

not limited to; daily route sheet management data entry reporting recordkeeping systems management

and providing administrative support to the Meal on Wheels Department and the Aging & Nutrition

Services Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Build and maintain professional trusting relationships with

coworkers management program participants volunteers

and the public.

Prepare and manage daily route sheets meal schedules changeovers and reschedules

ensuring accurate distribution of emergency food boxes breakfast boxes weekend

holiday and pantry boxes.

Maintain and update designated databases (ServTracker) including meal schedules

service units holds/suspensions and offperms while ensuring all system tasks are

completed accurately.

Distribute route sheets meal preparation forecasts and relevant information to

departments coworkers and management.

Assist in maintaining program data including status reports logs waiting lists and other

records as directed by the Program Manager or Director(s).

Provide ServTracker data support for the Meals on Wheels Program.

Ensure accurate and uptodate database management to support internal and external

reporting needs.

Serve as a backup to monitor and update the Change of Conditions section in

ServTracker ensuring timely and precise updates.

Serve as backup to assist with data entry in the State Unit Data System (SUDs) including

service unit and client updates.

Collaborate with the Program Manager to finalize monthly routing for new and relocated

clients optimizing delivery efficiency.

Support reporting data input and other administrative tasks as required by the Program

Manager.

Work closely with the Senior Data Support Specialist to align data management practices

and support monthly reporting.

Maintain confidentiality of all program participant information.

Perform additional duties as assigned. COMPETENCIES Models core culture attributes of Volunteers of America Colorado Branch that includes AIRS (Accountability Integrity Respect and Service). Models and pursues with vigor Volunteers of America Colorado Branch three critical virtues HHS (Hungry Humble and People Smart)

SUPERVISORY RESPONSIBILITIES N/A

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

While performing the duties of this position the employee is regularly required to talk or hear.

An extended period at a desk is required.

The noise level is low to high depending on program activities.

POSITION TYPE AND EXPECTED HOURS OF WORK Full Time

Monday Friday 8:00am 4:30pm and some designated holidays and or Saturdays.

Availability to work from home up to 8 hours per week (on an approval basis).

LOCATION 4915 East 52nd Avenue Commerce City CO 80022

SALARY: $19.00$21.00/hourly non exempt

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health Dental Vision Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS STRONGLY ENCOURAGED TO APPLY

MINIMUM QUALIFICATIONS OF POSITION

• Associate degree or equivalent relevant experience.
• Two years of experience in an office or administrative environment.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Proficiency in Microsoft Word and Excel.
• Strong organizational and timemanagement skills.
• Effective oral and written communication skills.
• Ability to maintain professionalism confidentiality and diplomacy in all interactions.
• Ability to work independently while also contributing as a team member.
• Valid Colorado drivers license reliable transportation and proof of insurance.
• Ability to sit for extended periods and work in a variable noiselevel environment.

PREFERRED QUALIFICATIONS OF POSITION

Keyboarding skills of 40 W.P.M.

Ability to work with diverse issues sensitive to senior issues and concerns.

KNOWLEDGE AND SKILLS

Good organizational skills.

Strong oral and communication skills.

Poise and diplomacy when in contact with partnered agencies clients donors other service providers and all regulatory agencies and funding sources.

Clear understanding and respect for maintaining client confidentiality.

Ability to work independently exercise good judgment and participate as a member of an interdisciplinary team.

Ability to work autonomously demonstrate sound judgment and actively contribute as a member of the Meals on Wheels team.

COMPETENCIES

Models core culture attributes of Volunteers of America Colorado Branch that includes AIRS (Accountability Integrity Respect and Service).

Models and pursues with vigor Volunteers of America Colorado Branch three critical virtues HHS (Hungry Humble and People Smart)