The General Manager is responsible for the overall management and operation of the Resort ensuring a high level of guest satisfaction financial success and adherence to brand and company standards. This role requires effective leadership strategic planning and strong operational skills to achieve the hotels goals and objectives.
Provide strong leadership to the staff fostering a positive and productive work environment.
Recruit train and manage department heads and staff setting performance expectations and conducting regular performance reviews.
Develop and implement strategies to enhance employee engagement and promote teamwork.
Ensure exceptional guest service by setting and maintaining high service standards throughout the Resort.
Respond promptly and effectively to guest feedback resolving issues and ensuring guest satisfaction.
Develop and manage the annual budget monitoring financial performance and implementing costsaving measures.
Maximize revenue through effective pricing strategies sales initiatives and upselling opportunities.
Review P&L and other financial reports to make informed decisions and achieve profitability goals.
Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue.
Identify new business opportunities partnerships and promotional activities to attract and retain guests.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.