Service Advisor
Service Advisor
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Job Description
Job Summary:
Airstream Orange County a leading RV dealership in Midway City California is seeking a highly motivated and customerfocused Service Advisor to join our team. This is a fulltime individual contributor role that offers a competitive salary of $4000 to $8000 per month. As a Service Advisor you will be responsible for providing exceptional customer service and ensuring the smooth and efficient operation of our service department.
Compensation & Benefits:
Competitive salary range of $4000 to $8000 per month
Fulltime position with a set schedule
Health dental and vision insurance
401(k) plan with company match
Paid time off and holiday pay
Employee discounts on RVs and accessories
Ongoing training and development opportunities
A supportive and friendly work environment
Responsibilities:
Greet customers and assist them with their service needs in a friendly and professional manner
Schedule service appointments and manage the service departments schedule to ensure timely and efficient completion of repairs
Communicate with customers about their RVs service needs and provide accurate estimates of repair costs
Coordinate with technicians to ensure they have all necessary parts and equipment to complete repairs
Keep customers informed about the status of their repairs and any changes in the estimated completion time
Handle and resolve any customer concerns or complaints in a timely and satisfactory manner
Ensure that all service records and documentation are accurate and up to date
Monitor and maintain the cleanliness and organization of the service department
Work closely with the Parts department to ensure timely delivery of parts needed for repairs
Stay updated on the latest RV products and services to better serve our customers
Requirements:
High school diploma or equivalent
Minimum of 1 year of experience in a customer service role preferably in an automotive or RV dealership setting
Excellent communication and interpersonal skills
Strong organizational and timemanagement abilities
Ability to work in a fastpaced environment and handle multiple tasks simultaneously
Proficient in computer programs and systems used in the service department
Knowledge of RVs and RV systems is a plus
EEOC Statement:
Airstream Orange County is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. We are dedicated to promoting a culture of respect caring and diversity in the workplace.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
