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At AAA Western and Central New York our Associates are committed to providing our members with a totally satisfying experience. Therefore we seek Associates who are dedicated to this purpose people who truly demonstrate compassion empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our missionto be our members most trusted provider of high quality automotive travel insurance and other relevant products and services that offer safety security peace of mind value and convenience.
AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary Associates are eligible for a wide selection of benefits (dependent upon position) including:
Member Satisfaction:Provide outstanding service to members to create totally satisfied member experiences and loyalty to AAA that create members for a lifetime. Bring passion and positive attitude to daily interactions with coworkers and members. Actively make recommendations to enhance and improve member or customer travel experience. Provide travel assistance to clients during an event causing disruption to their travel.
Travel Sales:Provide domestic and international planning services for members including hotel & car rental reservations tour packages AAA group travel airline tickets and travel insurance. Collaborate with manager to set individual monthly travel sales goals and create a plan to achieve them. Ability to prospect new business via networking events cold calling and other prospecting techniques including social media where applicable. Manage client milestones by following the sales lifecycle to continuously increase and grow individual and company member base.
Strong knowledge of domestic geography preferred.
Working knowledge of computer software and ability to effectively navigate multiple systems.
Obtain and maintain required licenses or certifications including Travel Accident and Baggage Insurance.
Must be able to work flexible schedule as required to meet business needs.
Starting pay rate: $21.10/hr Incentive Opportunity
Required Experience:
Unclear Seniority
Full-Time