This is an ideal role for someone who wants to develop their skills working in a vibrant and ambitious health care recruitment business. Our business is peopleled which means that we put people first and that our clients benefit most when our people are inspired empowered engaged and motivated. As a result we attract people who aspire to be the very best version of themselves and to contribute that in their work.
Ultimately our culture is about positivity aspiration and accomplishment which means that we intentionally create the conditions to enable our people to be the very best they can be both personally and professionally and in return we expect significant output and exceptional client delivery.
Key Duties and Responsibilities:
Clinician Care Coordinator
Ensuring daily tasks are completed which can include sending birthday messages and responding to incoming emails
Call handling incoming and outgoing calls to healthcare workers
Collate feedback from the Clinician Care Navigator to present in a report for all relevant stakeholders
Use Microsoft Excel to update spreadsheets
Organise gifts for healthcare workers when required
Collaborate with our healthcare workers and support with coordination of focus groups
Collaborate with the entire Clinician Care team to keep policies and benefit schemes up to date
A high level of customer service is required for this role.
The Clinician Care team collaborate with teams across Catalyst Care Group and are continuously finding ways to improve employee retention satisfaction and happiness. The team support business growth by creating a nurturing workplace for our healthcare workers.