Receptionist
Receptionist
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1 Vacancy
Job Description
The Grand Rehabilitation and Nursing at Waterview Heights is seeking a Receptionist!
Position Type: parttime
Schedule: Mon. 8:30am2:30pmWed. 4p8p Every other weekend 8:30am1:30pm
Pay Rate: Starting at $15.50/HR
About Us: The Grand Healthcare is committed to providing compassionate highquality care across our longterm care and rehabilitation facilities. We focus on personalized treatment comfort and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe welcoming environment helping individuals achieve their highest level of independence and wellbeing.
Position Overview: We are currently seeking aReceptionistto welcome visitors residents and family members with a friendly and helpful attitude. The Receptionist provides information about the facilitys services visiting hours and relevant policies.
Receptionist Responsibilities Include:
Greeting and Assisting Visitors:Welcoming visitors residents and family members with a friendly and helpful attitude. Providing information about the nursing homes services visiting hours and relevant policies.
Answering Phones and Managing Inquiries:Handling incoming phone calls taking messages and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility resident status and general information.
Checkin and Checkout Procedures:Managing the signin and signout process for visitors ensuring they follow the established protocols.
Mail and Package Handling:Receiving sorting and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
Emergency Response:Being prepared to handle emergency situations such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
Coordinating with Staff and Residents:Communicating with nursing home staff including nurses caregivers and administrators to ensure effective coordination of activities and information.
Maintaining Reception Area:Keeping the reception area clean organized and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
Crisis Management:Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
Adherence to Policies and Regulations: Ensuring compliance with nursing home policies safety guidelines and relevant regulations.
Training and Orientation:Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
Receptionists Skills & Qualifications:
Experience with hospitality seniors health care and service deliverypreferred.
Customer Service/Hospitality background preferred.
Strong communication skills required.
Ability to work well with others in a fastpaced dynamic environment.
What you can expect from us:
Professional Growth & Stability
Weekly Pay
Paid Time Off (PTO)
Health insurance (Health Vision Dental)
401(k)
Employee perks including discount programs.
Innovative Training Programs & much more!
Smooth application process! Online Applications available for your convenience!Submit your application for thisReceptionistposition today and your personal recruiter will reach out to you.
Follow Us: See what weve been up to on Instagram: www.instagram/TheGrandHealthcare
Employment Type
Part-Time
