Executive Director Healthcare B2B Payables Client Solution Specialist
Executive Director Healthcare B2B Payables Client Solution Specialist
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Job Description
Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning.
As a B2B Payables Client Solution Specialist within the Commercial Banks Payments Healthcare Higher Education and NotforProfit organization you will be instrumental in designing and implementing complex solutions for our key client relationships and potential opportunities. Collaborating closely with our Sales team you will ensure the customers perspective is understood and their needs are met. Additionally you will act as a liaison effectively communicating customer feedback to our Product teams.
- Leads solutioning and the adoption of existing and upcoming clientfacing products and capabilities while defining and configuring optimal solutions that address clients needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients needs and current industry trends
- Supports Sales in pricing pipeline planning account planning and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- 8 years of experience or equivalent expertise in problemsolving across multiple teams and a cluster of products with a focus on commercial card and payables product set
- Strong technical expertise payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects
- Strong executive level presentation skills including ability to consult and sell at the Clevel
- Exceptional ability to understand client and prospect needs and turn needs into mandated business through solutionbased selling that clearly articulates operational and financial benefits
- Ability to generate ideas to help coverage teams identify and drive the development of new business
- Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated
- Strong writing and analytical skills to support RFP responses presentation content and ROI analysis development
- Demonstrated prior experience working in a highly matrixed and complex organization
- Diligence to maintain uptodate and accurate pipeline reports
- Teamoriented with the ability to develop strong working relationships with clients peers and crossfunctional partners
Required Experience:
Director
Employment Type
Full-Time
