Collection Enforcement Deputy I
Collection Enforcement Deputy I
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$ 64369 - 76245
1 Vacancy
Job Description
Introduction
This is a reinstatement transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.
Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission a regularly appointed employee who resigned in good standing may within three years after the effective date of his/her resignation be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition you must meet the minimum and special qualifications of the specific position.
Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition you must meet the minimum and special qualifications of the specific position.
Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition you must meet the minimum and special qualifications of the specific position.
DESCRIPTION
THE AGENCY
TreasurerTax Collector Departments mission is to provide County departmentsand all other depositing agencies with secured and convenient countywidecentral banking facility and countywide central banking facility and countywidetreasurer administration services including the investment of monies ondeposit with Treasurer in the Treasurers Investment Pool provide real estateand personal property tax billing and collecting services provide businesslicensing services in the unincorporated areas of the County and provideinhouse administration of the Countys deferred compensation plan programs foreligible employees.
THE POSITION
Under general direction to perform a widevariety of duties to facilitate collection on current and delinquent accounts;to effect collection through personal and telephone contact correspondenceand/or legal action; to prepare accounts for legal enforcement and attend courtproceedings; to maintain collection records and documents; and to do relatedwork as required. Classes include in this series are:
DISTINGUISHING FEATURES
These positions are located in the CentralCollections Division of the Office of the AuditorController; and in theTreasurerTax Collectors Department. Collection Enforcement Deputy II positionsare flexibly staffed from Collection Enforcement Deputy I based on meetingdefined job performance standards. Collection Enforcement Deputy Is aredistinguished from Collection Enforcement IIs in that the latter are requiredto perform at higher job productivity levels for revenues collected numbers ofpaying accounts numbers of court actions and the percentage of accounts over120 days delinquent. Both classes are distinguished from the next higher classseries of Collection Supervisor in that positions in the latter classes act asworkinglevel supervisors.
DEFINITION OF LEVEL
Positions at this level perform initial researchon debtor accounts and related inside collections of such accounts. Incumbentsverify information relating to the whereabouts employment earning assetsliabilities and ability to pay of persons owing monies to the County. Asnecessary they also prepare cases for legally enforced collections and appearin Court.
MINIMUM QUALIFICATIONS
The equivalent of one years experience as a Specialist Clerk or in an equivalent or high class in the Alameda County classified service (nonclassified includes District Attorneys Office Hospital Authority and the Consolidated Courts) involving collection assignments.
Or II
The equivalent of one years experience in collection work with responsibility for a collection file of at least 500 delinquent accounts.
License:
Possession of a valid California Motor Vehicle Operators license.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
General principles of collections enforcement and procedures.
Federal and California laws and regulations pertaining to a wide variety of debt collection.
Legal requirements for collection of delinquent accounts.
Basic arithmetic to perform calculations and understand financial records.
The English language (including spelling vocabulary sentence and paragraph structure) sufficient to prepare and edit reports letters and other written communications.
Ability to:
Research legal financial and other records sufficient to obtain data needed to secure and enforce a wide variety of debt collection.
Communicate effectively in writing (including spelling vocabulary sentence and paragraph structure).
Communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of debts.
Elicit information from hostile and/or uncooperative individuals.
Organize work and establish priorities according to departmental operating requirements.
Effectively manage time to perform multiple tasks.
Work cooperatively with other staff outside agencies and public so as to maximize collections in accordance with established policies and procedures.
Operate standard office equipment including a computer terminal.
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wideranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & WellBeing
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- County Allowance Credit
- Flexible Spending Accounts Health FSA Dependent Care and Adoption Assistance
- ShortTerm Disability Insurance
- LongTerm Disability Insurance
- Voluntary Benefits Accident Insurance Critical Illness Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan (Defined Benefit Pension Plan)
- Deferred Compensation Plan 457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Catastrophic Sick Leave
- Group Auto/Home Insurance
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
Conclusion
TO APPLY: Please contact Stephanie Watts ator .
You are encouraged to apply immediately as this posting is open until filled and may close at anytime.
Alameda County is an Equal Opportunity Employer
Employment Type
Full-Time
