Guest Services Representative - Info Desk
Guest Services Representative - Info Desk
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Job Description
Description
Summary:
Responsibilities:
1.Monitors visiting hours and distributes computerized passes in accordance with Hospital visitor policy
2.Process visitor badges and distribute in a timely efficient manner
3.Ability to navigate through different computer programs to troubleshoot technical issues
4.Adhere to all policies specific to visitor restrictions and patient confidentiality
5.Demonstrate a courteous and friendly manner when assisting visitors and general public
6.Assist visitors with valet inquiries in the absence of the parking ambassador
7.Locate and coordinate with appropriate departments for the receiving of after hour and weekend time sensitive packages
8.Identify and communicate emergencies that occur in the lobby area accurately.
9.Maintain and Model Nuvance Health Values.
10.Demonstrates regular reliable and predictable attendance.
11.Performs other duties as required.
Other Information:
Experience with Microsoft office and email desired.
Ability to communicate in Spanish and/or Portuguese a plus.
Working Conditions:
Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Danbury Hospital
Org Unit: 251
Department: Info Desk
Exempt: No
Salary Range: $16.50 $27.67 Hourly
Required Experience:
Unclear Seniority
Employment Type
Full Time
