POSITION DESCRIPTION
POSITION TITLE: Server
EMPLOYMENT CLASSIFICATION: NonExempt
POSITION REPORTS TO: General Manager
DEPARTMENT: Dining
POSITION DESCRIPTION SUMMARY:
Your Career Deserves... MORE OPPORTUNITIES!
Join a vibrant and dynamic restaurant team that values exceptional service teamwork and career growth. As a Server youll be at the heart of our dining experience creating memorable moments for our guests while working in a fun and supportive environment.
DUTIES AND RESPONSIBILITIES:
- Career Advancement Opportunities Grow within our company!
- Fun & Energetic Work Environment No two days are the same.
- Competitive Pay Your hard work is rewarded.
- Observe guests to respond to any additional requests and determine when meal has been completed.
- Knowledgeable and enthusiastic about the restaurants menu and products.
- Totals bill accepts payment following established guidelines.
- Process all point of sale transactions in a quick efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures.
- Know all specials on a shiftbyshift basis as well as all liquor beer and wine products and all menu items and desserts.
- Build guest loyalty and enhance selling skills through the use of available training materials.
- Maintain clean organized work environment.
- Support other areas of the restaurant as requested such as seating customers answering telephones stock work cleanup and documentation.
- Responds appropriately to guest concerns.
- Complete all side work duties which may include sweeping and mopping.
- Maintain current adult beverage certification. Ensure responsible service of alcohol.
- Accountable for compliance with all local state federal laws and regulation including those relating to food safety.
- Other duties as assigned.
POSITION QUALIFICATIONS:
- High School diploma or GED
- Restaurant experience preferred.
- Experience handling money and a pointofsale system.
- Ability to work various shifts in a 7/365 teamoriented environment
- Excellent customer service skills and an ability to communicate effectively
- Selfstarter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Ability to communicate clearly and concisely with Team Members Managers and Guests.
- Proficiency required in reading and writing and mathematics
- Ability to lift a minimum of 25 lbs. perform essential job functions such as standing bending reaching climbing on ladder and walking long distances