ETIC Compliance Graduate Program
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Job Description
Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
Advisory OtherManagement Level
AssociateJob Description & Summary
At PwC our people in customer consulting specialise in providing consulting services focused on customerrelated strategies and initiatives. These individuals analyse client needs develop customercentric solutions and offer guidance and support to help clients enhance their customer experience and drive business growth.As a customer consulting generalist at PwC you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs provide consulting services across different customerrelated areas and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience drive business growth and improve overall customer satisfaction.
ETIC Compliance Graduate Program
About PwC ETIC Egypt Technology and Innovation Centre
PwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients ranging from Packaged Applications such as SAP & Oracle to cyber security data analytics custom development and cloud services utilising AWS Azure and Google as well as expanding our existing managed services capabilities.
The centre is looking to expand rapidly and we are looking for enthusiastic selfstarters with a passion for technology and client delivery to help shape and form this new venture.
Key Responsibilities:
Carry out basic due diligence checks on potential customers by running background checks and other checks as required by the client.
Respond to requests for information regarding appropriate KYC documents by conducting the necessary due diligence review for Low/Medium/High risk customers.
Proactively manage own work allocation and meet daily monthly productivity and quality targets by seeking clear guidance instruction or coaching to help fulfil your role
Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.
Work collaboratively to drive ideas/solutions with peers TLs and managers which will improve Client and PwCs efficiency process.
Be able to implement and adapt to new or changing processes quickly.
Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.
Requirements
Fresh graduates with bachelors degree in any field
Excellent command of English language skills
Excellent communication skills
A high level of attention to detail
Demonstrate an inquisitive nature which is inclined to investigate identify issues and solve problems.
Desirable
Fresh graduates with preferrable background within the financial services sector including Compliance Operations and Risk
Hold a financial crime related qualification
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Business Case Development Business Development Business Expansion Business Model Development Business Transformation Channel Partner Management Communication Customer Analysis Customer Engagement Customer Experience (CX) Strategy Customer Insight Customer Relationship Management Customer Retention Customer Service Customer Strategy Customer Success Customer Transformation ECommerce Emotional Regulation Empathy GotoMarket Strategies Inclusion 12 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Employment Type
Full-Time
