Director of Operations
Director of Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Director of Operations
ChickfilA is seeking a Director of Operations a senior leadership role responsible for overseeing all aspects of restaurant operations strategy and team development. As an Executive Director you will lead and support the team of leaders and Team Members ensuring alignment with ChickfilAs high standards of service quality and operational excellence.
This role is ideal for a proven leader who thrives in a fastpaced peopledriven environment and is passionate about developing highperforming teams driving efficiency and enhancing guest experiences.
Compensation & Benefits:
- Competitive compensation up to $24/hr for FullTime Open Availability
- Additional raises for completed training
- Paid time off
- Health Dental & Vision Insurance w/ Employer Contribution
- 401k with optional match
- Profit sharing
- Food Stipend
Overall Expected Annual Compensation: Starting at $63250
Additional Benefits:
- Sundays off
- Access to $2500 Scholarships
- Educational reimbursements for $500
- Flexible schedules
- Work anniversary rewards
- Opportunities for career advancement leadership development and ongoing training
- Food Discounts
Key Responsibilities
- Oversee restaurant operations leading and managing all operational aspects to ensure efficiency productivity and excellence in Front of House Back of House and Catering.
- Lead and develop a highperforming team by providing strategic direction coaching and mentorship to Directors and department leaders.
- Maintain and enforce ChickfilAs service food safety and brand standards while optimizing restaurant performance.
- Analyze key performance indicators labor costs food costs and customer satisfaction metrics to drive profitability and continuous improvement.
- Champion a culture of exceptional service and hospitality ensuring a seamless and memorable experience for every guest.
- Partner with leadership to recruit train and retain top talent fostering a culture of professional growth and leadership development.
- Monitor budgets financial reports and operational costs making datadriven decisions to optimize profitability.
What Were Looking For
- Proven leadership experience in restaurant operations multiunit management or a senior leadership role within food service hospitality or a related industry.
- A bachelors degree in business hospitality or a related field is preferred but not required.
- Strong ability to lead mentor and develop highperforming teams with a culture of accountability and excellence.
- Experience managing restaurant systems labor scheduling food costs inventory and compliance with operational policies.
- Ability to analyze data drive performance and implement innovative solutions for operational growth.
- A proactive and adaptable leader who thrives in a fastpaced highvolume restaurant environment.
- Passion for servant leadership customer service and operational excellence.
- Ability to work early mornings evenings weekends and holidays as needed.
Why Youll Love Working for Us:
- WorkLife Balance: We understand the importance of personal time and offer flexible schedules that prioritize worklife balance.
- Growth Opportunities: We are committed to investing in our employees growth and development. We provide opportunities for career advancement leadership development and ongoing training.
- IndustryLeading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
- Team Spirit: We work hard but never miss an opportunity to celebrate our achievements together.
- Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.
How to Apply:
Are you a motivated leader ready to take the next step in your career Apply now and we will contact you within 13 business days to discuss your next steps. Please do not contact the store directly.
Required Experience:
Director
Employment Type
Full-Time
