Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Love consulting but tired of the travel Looking for an opportunity to do something new exciting and with a clear value proposition for your customer Veeva Systems is looking for a Managed Services Consultant who has a passion for helping customers achieve their business vision.
The Managed Services Consultant is a member of our Commercial Services team who provides ongoing professional services for customers live with Veevas commercial and medical content management solutions (Vault PromoMats & Vault Medical).
This is a remote fulltime permanent role with Veeva. There is no work location requirement. This is a customerfacing nontravel role. There may be travel opportunities at select times of the year for internal events.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g. H1B OPT) for this employment position.
What Youll Do
Provide postgolive consulting and administrative support for multiple clients
Configuration enhancement for live applications business process taxonomy and metadata new features & functionality security notifications etc.
Bulk import/export/updates of content and data
Recommendations on application features use and best practices
Maintenance of production and sandbox environments
Creation of reports and dashboards
Requirements
3 years experience configuring/supporting/implementing content management software or related services delivery
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience managing clients requests and setting expectations
Excellent verbal and written communication skills
Bachelors degree or equivalent relevant experience
Nice to Have
Project management experience
Understanding of life sciences content management principles types and taxonomies
Understanding of life sciences compliance requirements
Experience with Veeva Vault OpenText Documentum/EMC Liquent and/or Next Docs
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $60000 $130000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
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Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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