Director External Communications
Director External Communications
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Director of External Communications
Location: New York
About Payoneer:
Payoneer was founded in 2005 with the belief that talent is equally distributed but opportunity is not. It is their mission to enable anyone anywhere to participate and succeed in the global digital economy. Since their founding they have built a global financial platform that has already made it easier for millions of SMBs particularly in emerging markets to pay and get paid manage their funds and grow their business. Celebrating 20 years in April Payoneer has pioneered a new reality serving markets others will not solving problems others cannot and innovating tools others have not. They are constantly pushing frontiers making connections unifying and creating global ecosystems.
Opportunity for Impact:
Reporting to the VP of Communications you will lead Payoneers global media relations corporate communications and issues and crisis management program to enhance Payoneers brand strengthen its market position and support its business objectives. This role requires a strategic thinker with a strong understanding of corporate communications media dynamics and stakeholder engagement. You will work closely with senior executives and other key stakeholders globally across marketing investor relations product/tech and HR to craft compelling narratives that enhance Payoneers visibility and reputation.
Role and Responsibilities:
Media Relations Corporate Communications
- Lead the development and of a global media relations program to secure highimpact coverage in top tier business financial and tech media that raises awareness and understanding of the companys vision and strategy and helps drive demand for our solutions.
- Work closely with the executive team to ensure our media relations strategy and activities are aligned to business goals and collaborate with the wider organization to develop creative integrated external communications programs.
- Orchestrate and activate our regional comms teams spokespeople agencies customers and partners enabling and empowering them to tell locally relevant and compelling stories around the world.
- Work with the leadership team and subject matter experts to develop key narratives metrics and programs that elevate Payoneers reputation and industry positioning with a diverse audience including customers employees investors and partners.
- Manage relationships with key media outlets and stakeholders.
- Drive the development of panregional external communications strategy and tactics working closely with marketing and comms leaders in country.
- Manage agency teams and partners across multiple countries and optimize effectiveness and efficiency.
- Develop and track benchmarks and metrics to measure communications content social and media relations effectiveness.
Thought Leadership
- Create thought leadership platforms and lead the development of contentincluding data reports bylines and blogsto drive coverage and engagement.
- Develop regional strategies and proactive media engagement for spokespeople while actively monitoring the external news environment for expert commentary opportunities.
- Monitor media coverage and manage media inquiries and responses.
Crisis Communications and Issues Management
- Lead the implementation and monitoring of the crisis communication playbook and plans.
- Anticipate manage and mitigate corporate crisis situations ensuring timely and effective responses.
- Lead and coordinate crossfunctional rapid response teams focused on communications to effectively manage reputational challenges market events or other crisis communications issues.
Performance Team and Stakeholder Management
- Establish operational objectives metrics and work plans to achieve communication OKRs.
- Oversee measurement and reporting of global programs ensuring goals are achieved and all activities fall within budget.
- Foster best practices and a resultsdriven mindset in how the global communications team operates.
Qualifications
- 10 years of experience in corporate communications and media relations within fintech financial services or a related field.
- Strong relationships with toptier business financial and fintech media with a demonstrated ability to secure impactful press coverage.
- Proven experience in crisis and issues management with the ability to navigate complex reputational challenges.
- Exceptional writing and content development skills with the ability to craft compelling narratives.
- Strong strategic thinking and problemsolving abilities with experience managing multiple projects simultaneously.
- Familiarity with financial regulations industry trends and market dynamics within the global payments and fintech ecosystem.
- Experience managing agency teams managing budgets and deliverables effectively.
- Digital social and emerging media expertise with an understanding of how to leverage these channels for corporate storytelling.
- A proactive resultsdriven mindset with excellent stakeholder management skills.
- Calm under pressure and a sense of humor!
- Bachelors degree in communications journalism public relations or a related field.
This is a highimpact role that will help shape Payoneers global reputation and external engagement strategy. If you are a strategic communicator with a passion for fintech and global commerce wed love to hear from you.
What we offer:
- Outstanding medical dental and vision insurance (individual plan 100 covered) HSA and FSA
- 401K with employer match
- Fitness/Wellness reimbursement
- Generous PTO paid holidays and parental leave
- Learning and development opportunities
- Flexible work from home schedule
- Volunteer activities
- Fun office culture with supportive leadership
Join the Payoneer Family check out Our Values and apply today!
Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color ancestry religion sex sexual orientation gender identity national origin age disability status protected veteran status or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position please email . Determinations on requests for reasonable accommodation are made on a casebycase basis.
In accordance with New York City Law below is the annual base salary range for this position. Actual annual base salary is based on but not limited to: experience education professional licenses location and business needs. The position is eligible for health insurance disability insurance life insurance 401k plan paidtime off and sick (and where applicable safe) leave. This position is also eligible for a discretionary yearend bonus.
The annual base salary range for this position is: $190000$240000
#LIDL1
Required Experience:
Director
Employment Type
Intern
